Montel Topper

Agency specialising in Pay-Per-Lead (PPL) services for roofing contractors across the U.S.

• Closed high-intent inbound and outbound leads into recurring pay-per-lead campaigns ($97 per lead), earning $100 per client closed
• Managed the full sales cycle: discovery, qualification, value-focused pitching, objection handling, and closing via phone
• Achieved a 70% close rate over two months through consultative selling and ROI-driven conversations
• Set and booked my appointments
• Built rapport and trust with small to mid-sized roofing companies, communicating campaign value with clarity and confidence

• Recommended premium bottles and offers to boost guest spending and elevate experiences.
• Built strong guest relationships with personalised service that encouraged loyalty.
• Communicated clearly under pressure, ensuring smooth and efficient service.
• Resolved issues quickly and professionally to maintain high service standards.

• Upsold drinks and premium options to boost revenue while maintaining top-tier service.
• Built strong rapport with guests, ensuring personalised and memorable experiences.
• Communicated clearly and confidently in high-pressure nightclub settings.
• Resolved complaints quickly, making every guest feel heard and valued.

• I further developed my selling ability through direct face-to-face sales, managing the entire sales cycle independently. Key responsibilities and achievements included:
• Developed and adhered to an effective sales routine, enhancing territory coverage and efficiency.
• Cultivated strong customer relationships, increasing client engagement and satisfaction.
• Delivered tailored sales pitches, aligning with customer needs to drive purchase decisions.

• Greeted guests in a friendly and personable manner.
  • Executing customer requests and orders, giving a high-quality experience.
  • Working in an organised team to meet all targets.
  • Resolving problems and being an effective communicator.
  • Creating a comfortable atmosphere for customers.
  • Multitasking in different fields when needed.

• Issue Resolution: Motivated Team Player.
• Customer Service Oriented Skilled Problem Solver, Responded to customer concerns with friendly and knowledgeable service.
• Interacted with customers and dealt with any miscommunication in a professional way.
• Executing customer requests and orders, giving a high-quality and fast experience.
• Taught and supervised new members on how to operate tills and other machines.
• Created a positive atmosphere by motivating team members.
• Maneuvered effectively to ensure all tasks were met.

• Greeted guests in a friendly and personable manner.
• Communicated with supervisors and immediately brought issues to their attention.
• Fielded phone calls from clients and provided informative answers to questions.
• Handled all customer relations issues in a gracious manner, and by company policies.
• Engaged with customers in a sincere and friendly manner.
  Completed all daily tasks and special assignments with an efficient and quality-driven approach.

• From a young age, I gained real-world sales and admin experience by shadowing and assisting in my family’s estate agency. My role involved:
• Organized administrative tasks, enhancing operational efficiency
• Managed CRM system, ensuring timely client follow-ups
• Responded to customer inquiries, maintaining professionalism
• Scheduled meetings, facilitating smooth deal progression
• Supported sales pipeline, contributing to transaction closures
• This experience built my foundation in professional communication, time management, and sales operations—all of which now drive my approach to modern selling.