Monsur Beshir
Summary
Dedicated professional with a strong foundation in critical thinking and problem solving, complemented by exceptional professionalism and work ethic. Demonstrates adaptability and excels in team collaboration, ensuring effective oral and written communication. Committed to delivering customer service excellence, with a focus on continuous improvement and achieving organisational goals.
Overview
35
35
years of professional experience
Work history
Van Driver
Costa
09.2023 - 11.2023
- Delivered goods to Costa Coffee locations citywide, ensuring timely and accurate service.
- Optimised daily delivery schedules by enhancing route efficiency and reducing fuel consumption.
- Managed delivery documentation and inventory records, ensuring compliance with company policies.
- Conducted regular vehicle maintenance checks to guarantee safety and reliability.
Uber Driver
Uber
05.2015 - 09.2023
- Delivered safe and reliable transportation services to passengers across surrounding areas.
- Maintained high rating through exceptional customer service and punctuality.
- Optimised routes using GPS and local knowledge to reduce travel time.
- Assisted passengers with luggage to enhance overall ride experience.
Taxi driver
G T Cars
02.2011 - 05.2015
- Provided safe and reliable transportation services to passengers across Merthyr Tydfil and surrounding areas.
- Ensured timely arrivals for client appointments by utilising advanced navigational skills.
- Handled high pressure situations during peak hours, maintaining excellent service standards.
- Assisted with luggage handling, enhancing the customer experience.
- Documented daily logs detailing work hours, fares collected and distance travelled.
Mini cab driver
Grenada
02.2009 - 02.2011
- Delivered safe and efficient mini cab services across Croydon and nearby areas.
- Ensured pleasant and comfortable ride experiences through exceptional customer service.
- Navigated routes effectively using GPS and local knowledge to minimise travel time.
- Assisted passengers with luggage, consistently maintaining professionalism.
Chauffeur driver
Five Star
01.2008 - 02.2009
- Delivered safe and efficient mini cab services throughout Croydon and surrounding areas.
- Ensured pleasant and comfortable ride experiences for all passengers.
- Utilised GPS and local knowledge to navigate routes, minimising travel time.
- Assisted passengers with luggage while maintaining high professionalism.
Delivery Driver – fruit and veg
Rushton
01.2005 - 12.2007
- Delivered safe, efficient mini cab services across Croydon and neighbouring areas.
- Ensured pleasant ride experiences through excellent customer service.
- Utilised GPS technology and local knowledge to optimise route navigation.
- Assisted passengers with luggage, upholding professional standards at all times.
Delivery driver
Daily bread
01.1989 - 12.2004
- Delivered freshly made sandwiches to clients and retail locations across Croydon.
- Ensured timely, accurate deliveries while maintaining quality and freshness standards.
- Optimised daily delivery schedules and routes to enhance efficiency and reduce fuel consumption.
- Provided exceptional customer service, cultivating strong client relationships and resolving delivery issues.
Skills
- Critical thinking and problem solving
- Professionalism and work ethic
- Adaptability
- Team collaboration
- Oral and written communication
- Customer service excellence
Timeline
Van Driver
Costa
09.2023 - 11.2023
Uber Driver
Uber
05.2015 - 09.2023
Taxi driver
G T Cars
02.2011 - 05.2015
Mini cab driver
Grenada
02.2009 - 02.2011
Chauffeur driver
Five Star
01.2008 - 02.2009
Delivery Driver – fruit and veg
Rushton
01.2005 - 12.2007
Delivery driver
Daily bread
01.1989 - 12.2004
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