Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Monique Esther Picciotto

Monique Esther Picciotto

London,United Kingdom

Summary

MBA graduate with expertise in fashion, marketing, and client engagement. Proficient in CRM systems and data analysis to improve member experiences and boost retention. Experienced in visual storytelling and strategic relationship management in customer-focused settings. Committed to enhancing community through innovative engagement strategies.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Design Team Assistant

Eudon Choi
London
2022.09 - 2023.06
  • Contributed to end-to-end design development for ~3 garments daily, supporting efficient production timelines and on-time delivery.
  • Worked cross-functionally with marketing to deliver seasonal look books and photoshoots that enhanced brand perception and customer engagement.
  • Delivered seasonal in-depth competitive and market analysis to shape creative strategy, optimise brand positioning, and identify actions to drive sales uplift.

Production Assistant

ROKSANDA
London
2022.06 - 2022.09
  • Managed supplier communication throughout production, ensuring consistent quality and compliance with standards.
  • Supported scheduling, logistics, and cross-functional communication to ensure timely delivery.

Fashion Stylist

THE FLOORR
London
2020.10 - 2022.01
  • Delivered styling for premium e-commerce partners, including Net-A-Porter, Selfridges, and MyTheresa, enhancing brand presentation and sell-through.
  • Enhanced digital campaign performance through compelling visual storytelling and cohesive brand aesthetics.
  • Analysed trends and product insights to support customer engagement and drive commercially relevant decisions.
  • Produced ~10 commercial e-commerce looks daily, supporting 30% increase in sales while maintaining design, production, and delivery timelines.

Fashion Consultant

FFI
Tel Aviv
2015.11 - 2017.05
  • Created digital marketing and merchandising strategies that increased visibility and commercial performance for emerging designers.
  • Executed social media and content campaigns that expanded brand reach and supported business growth
  • Worked cross-functionally on influencer partnerships and event activations, supporting strategic collaborations such as Google x Zeekit.
  • Successfully managed team of assistants, promoting positive work environment through clear communication and mutual respect.

Project Manager - Cultural initiative

UNESCO
2013.12 - 2014.12
  • Oversaw a cross-cultural project safeguarding indigenous artisanal craftsmanship while supporting ethical production and cultural integrity.
  • Provided creative leadership for visual campaign and curated a long-term exhibition showcased under UNESCO, demonstrating cultural and international impact.

Education

MBA - Digital Transformation & Leadership in Fashion

Istituto Marangoni
London, UK
2024.10 - 2025.10

BA - Fashion Design & Womenswear

Istituto Marangoni
London, UK
2020.10 - 2024.06

Skills

  • CRM Platforms & Customer Data Management
  • Brand Strategy & Positioning
  • Content Development & Copywriting
  • Digital Marketing Campaigns
  • Visual Storytelling & Creative Direction
  • Trend Analysis & Forecasting
  • Project & Workflow Management
  • Customer Experience & Engagement
  • Community Building & Audience Engagement
  • Strong Interest in Sustainability

Languages

Spanish
Native
English
Native
French
Intermediate

Certification

  • Luxury Fashion Buying & Merchandising – University of the Arts London
  • Fashion in Design – Museum of Modern Art, NYC
  • Fine Arts & Art History – Parsons Paris Summer Program

Timeline

MBA - Digital Transformation & Leadership in Fashion

Istituto Marangoni
2024.10 - 2025.10

Design Team Assistant

Eudon Choi
2022.09 - 2023.06

Production Assistant

ROKSANDA
2022.06 - 2022.09

Fashion Stylist

THE FLOORR
2020.10 - 2022.01

BA - Fashion Design & Womenswear

Istituto Marangoni
2020.10 - 2024.06

Fashion Consultant

FFI
2015.11 - 2017.05

Project Manager - Cultural initiative

UNESCO
2013.12 - 2014.12

Similar Profiles

  • Adam AhaukalAdam Ahaukal

    Assistant Team Lead / Brand Ambassador at Hatcheri Foods (HSSG)Assistant Team Lead / Brand Ambassador at Hatcheri Foods (HSSG)

  • Jeffrey StilesJeffrey Stiles

    <ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange

  • JENNIFER AHEARN-CLARKJENNIFER AHEARN-CLARK

    BESS DESIGN/DRAFTER – QA/QC CONTROLLER at Fluence EnergyBESS DESIGN/DRAFTER – QA/QC CONTROLLER at Fluence Energy

  • Sijo Jacob SimonSijo Jacob Simon

    Visual merchandising assistant at MontblancVisual merchandising assistant at Montblanc

Create profile
Monique Esther Picciotto