Monika Zelwer
Wrexham
Summary
Experienced professional with diverse background.
Proven ability to thrive in fast-paced environments, adapt to new challenges and deliver results
Overview
9
9
years of professional experience
Work history
Housekeeping cleaner
Private
Wrexham
2025.01 - Current
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Fed and cared for family pets, administered medications and followed exercise schedules.
- Enhanced appearance of living spaces through meticulous furniture polishing and window washing activities.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Maintained clean and organised living spaces by performing regular deep cleaning tasks.
- Stripped beds and remade with fresh linens.
- Swept, mopped and vacuumed floors with spotless results.
- Disinfected toilets and surfaces for reduced infection risk.
Apple Expert
iDream
Olsztyn, Poland
2023.01 - 2024.12
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Analysed reporting to reconcile transactions, accounts and ledgers.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Reviewed customer history to recommend appropriate products and services.
- Completed duties to deliver on targets with accuracy and efficiency.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Conducted testing to diagnose system faults.
Line leader
Oscar Mayer
Wrexham
2019.09 - 2021.08
- Selected and wore protective gear to minimise risk of injury.
- Managed technical team performance by training, mentoring and motivating employees.
- Performed complex mechanical alignments and calibration to maintain equipment performance.
- Effectively menage line and staff to achieve set targets and specifications
- Supported staff learning and development for improved team capabilities.
- Maintained tools, equipment and machinery in good working order.
- Handled routine servicing on electromechanical equipment, maintaining optimal functionality.
- Manually sorted and loaded goods.
Commis chef
Honest Burgers
London
2019.06 - 2019.09
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Seasoned various meats and peeled, washed and chopped vegetables.
- Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
- Improved kitchen efficiency by maintaining a clean and organised work area.
- Met high standards of food hygiene and safety.
- Managed waste efficiently to minimise restaurant costs.
- Supported food service in busy restaurant environment.
- Regularly rotated stock and helped to organise incoming deliveries of fresh produce, promoting best inventory management practices.
Train Catering Crew
WARS Polish Dining Cars
Warsaw, Poland
2016.06 - 2019.05
- Greeted incoming customers, offered menu information and documented orders.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Worked fast and accurately to meet customer needs and service goals.
- Prepared and packaged orders with precise presentation skills.
- Handled high-pressure situations calmly providing solutions promptly.
- Maintained clean and sanitary food preparation areas and equipment.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Executed daily operation procedures ensuring adherence to company's policies.
Education
Environmental Protection
High School Chemistry Education
Olsztyn, Poland 09/2010 - 09/2014
Ichthyology
University of Warmia and Mazury
Olszty, Poland 10/2022 - 12/2022
Skills
- Attention to detail
- Problem solving
- Team player
- Equipment maintenance
- Well organized
- Process improvements
- Quick learner
Languages
English
Elementary (A2)
Timeline
Housekeeping cleaner
Private
2025.01 - Current
Apple Expert
iDream
2023.01 - 2024.12
Line leader
Oscar Mayer
2019.09 - 2021.08
Commis chef
Honest Burgers
2019.06 - 2019.09
Train Catering Crew
WARS Polish Dining Cars
2016.06 - 2019.05
Environmental Protection
High School Chemistry Education
09/2010 - 09/2014
Ichthyology
University of Warmia and Mazury
10/2022 - 12/2022