Monika Panek
Dunfermline,Fife
Summary
Dedicated Regional Manager with 16 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Accomplished professional with expertise in customer relationship management, multisite operations, and facility management. Demonstrates strong communication skills and proficiency in budget management. Adept at optimising operational efficiency and enhancing client satisfaction. Seeking to leverage extensive skill set to drive organisational success.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Regional operations manager
NIC Services Group
Leeds
06.2008 - Current
- Managed regional teams to ensure alignment with company objectives.
- Oversaw budget allocation, ensuring cost-effective operations across regions.
- Achieved consistent customer satisfaction by implementing quality control measures.
- Conducted regular performance reviews, promoting continuous improvements within the team.
- Created an environment of open communication where ideas, concerns, suggestions can be voiced without fear of retribution or judgement.
Education
Master of Business Administration - Business Management
Krakow University of Economics
Krakow , Poland 10.2002 - 05.2007
Skills
- Customer relationship management
- Multisite operations
- Strong communication
- Facility management
- Budget management
Languages
Polish
Fluent
Affiliations
- Water Rescue Dog Training
Timeline
Regional operations manager
NIC Services Group
06.2008 - Current
Master of Business Administration - Business Management
Krakow University of Economics
10.2002 - 05.2007
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