MONIKA Monika
Ilford
Summary
Experienced server with strong dedication and work ethic, trained in customer service and knowledgeable about Indian cuisine. Versatile and adaptable in fast-paced environments, excelling in menu memorization and section management. Proven ability to thrive under pressure while meeting customer needs and ensuring a positive dining experience. Excellent communication skills and attention to detail contribute to consistently high-quality service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Breakfast Server
Marriott Hotels
london, United Kingdom
11.2025 - 01.2026
- Supported colleagues during busy periods to ensure timely service, demonstrating strong teamwork and communication skills.
- Greeted guests upon arrival, providing a warm and welcoming atmosphere for breakfast service.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Stocked newly delivered inventory in storage, kitchen and food prep stations.
- Participated in regular training sessions to enhance service skills and knowledge of menu items.
PGT/TGT Mathematics Teacher
VIP SR. SEC. SCHOOL
Bhiwani
07.2023 - 08.2025
- Taught Mathematics to Classes 9, 10, 11 & 12.
- Delivered structured lessons and innovative teaching methods.
- Supported students through extra classes, doubt sessions, and exam preparation.
- Maintained discipline and encouraged analytical thinking in students.
- Appreciated by the school for sincerity and effective teaching.
Porter
Vaibhav Palace Hotel
Bhiwani, India
07.2022 - 08.2023
- Followed manual handling practices to ensure safe lifting and carrying of heavy items.
- Supported customers with special needs by adhering to company guidelines and providing assistance.
- Transported luggage to rooms at check-in, enhancing guest experience through friendly service.
Education
Master of Business Administration - Business administration
BPP University
London, ENG2026
Diploma of Higher Education - Education
Chaudhary Bansilal University,Bhiwani
Bhiwani2021
Bachelor of Science - Physics, Chemistry, Mathematics
Maharshi Dayanand University
Rohtak05.2019
Skills
- Mathematics (Classes 9–12)
- Concept-based teaching
- Lesson planning & student assessment
- Classroom discipline & management
- Exam preparation & test planning
- Student engagement & support
- Strong communication & patience
- Customer service
- Food safety compliance
- Order accuracy
- Guest services
- Conflict resolution
Languages
English
Hindi
Education
First Division
Languages
6,6
Certification
Food and Hygiene certified
Timeline
Breakfast Server
Marriott Hotels
11.2025 - 01.2026
PGT/TGT Mathematics Teacher
VIP SR. SEC. SCHOOL
07.2023 - 08.2025
Porter
Vaibhav Palace Hotel
07.2022 - 08.2023
Master of Business Administration - Business administration
BPP University
Diploma of Higher Education - Education
Chaudhary Bansilal University,Bhiwani
Bachelor of Science - Physics, Chemistry, Mathematics
Maharshi Dayanand University