Monika Michowska

Motivated individual with customer service experience seeks Shift Leader role. Calm and productive under pressure, quickly resolving incidents and adapting to changing priorities to meet targets. Builds rapport quickly to develop constructive staff and customer relations.

I am a creative person who easily establishes contacts with new people. I am enjoying delivering departmental induction for new associates. An important part of my job is to make sure training delivery and administration tasks are completed to required standards.

I have good knowledge of using Microsoft Office applications such as Word, Excel and Power BI - Power BI Modern Data Visuals.

I have basic understanding of SAP system. I have knowledge of creating, changing , printing off and deleting Purchase Requisition and Purchase Orders in the SAP system. I have used a Purchasing List Display option in SAP etc.

Also supporting continuous improvement activities such as Kaizen Events or MES NCR Root Cause Analysis.

I am hard worker, usually I put a lot of energy into my work. I am committed. I like to be well-organized. Everything has its place in my work and in my personal life.

• Coaching Skills Certificate
• First Aid Certificate
• PC Passport Certificate
• Power BI Desktop for Business Users
• Train the trainer Workshop
• Leadership Academy