Monika Leksander

• Company Establishment: Successfully founded and launched Just-Beauty-Touch LTD, specialising in high-quality hosiery and underwear products.
• Brand Creation: Developed and established the JUST BEAUTY TOUCH brand, defining its unique value proposition, brand identity, and market positioning. Designed the logo, packaging, and all brand collateral to create a cohesive and appealing brand image.
• Managed all administrative and operational functions of the company.
• Maintained business documentation, organised files, and led digital transformation including e-commerce operations.
• Controlled inventory and coordinated with suppliers, ensuring smooth distribution and logistics.
• - Oversaw confidential business information and ensured data integrity.
• Responded to email correspondence and managed shared inboxes.
• Digital E-Commerce: Boost brand visibility and online sales. Launched and managed the company’s e-commerce website, enhancing customer experience and driving online growth.
• Operational Leadership: Managed day-to-day operations, including supply chain management, inventory control, and customer service, ensuring smooth and efficient business processes.
• Team Management: Led a dedicated co-workers, fostering a collaborative and productive work environment.

• Utilised product knowledge to offer informed recommendations.
• Handled customer queries, ensuring swift resolution.
• Liaised with suppliers for timely stock replenishment.
• Resolved complaints with patience and professionalism.
• Increased sales through proactive selling techniques.
• Managed inventory for effective stock control.

Experience Inventory Management Skills

Inventory Management Additional Skills

Dedicated and meticulous Self-employed Private Residential Cleaner with extensive experience in delivering exceptional cleaning services tailored to clients' schedules and needs. Known for enhancing health standards through detailed cleaning practices, maintaining an organised and hygienic environment, and demonstrating unwavering professionalism and respect in client interactions. Strong self-organisation, commitment, and excellent communication with consumers are key strengths.

• SKILLS
• Self-organisation: Maintained a systematic approach to cleaning tasks, ensuring all duties were completed efficiently and effectively.
• Commitment: Demonstrated unwavering dedication to providing high-quality cleaning services and meeting clients' expectations.
• Communication: Fostered strong relationships with clients through clear, respectful, and responsive communication, ensuring their needs were consistently met.
• Attention to Detail: Ensured all cleaning tasks were performed to the highest standards, with meticulous attention to detail.
• Time Management: Efficiently managed time to complete all tasks within the allotted timeframes, often exceeding client expectations.
• Flexibility: Adapted to changing client needs and schedules, taking on additional responsibilities as required.
• Professionalism: Maintained a professional demeanour at all times, building trust and confidence with clients.

Inventory Management

• Monitored and maintained cleaning supplies inventory.
• Managed inventory of cleaning supplies to ensure availability when needed.
• Adhered to health and safety guidelines for waste disposal and waste materials.

• Streamlined sales processes to enhance efficiency and customer experience.
• Fostered a positive brand image with enthusiastic representation at events and trade shows.
• Increased market share with strategic direct selling techniques.
• Evaluated competitor products, identified unique selling propositions accordingly.
• Resolved customer queries effectively, promoted excellent service standards.
• Handled customer objections tactfully, led to increased sales conversions.
• Travelled extensively for face-to-face interactions with prospective clients and business partners.