Monika Kuchta
Aberdeen,Aberdeenshire
Summary
Accomplished professional with extensive expertise in environmentally friendly cleaning and housekeeping techniques. Demonstrates a strong understanding of pest control and chemical safety, ensuring compliance with COSHH regulations. Proven supervisory expertise in training and developing housekeeping staff, enhancing quality assurance controls, and conducting thorough room inspections. Skilled in managing cleaning products and equipment ordering, stock replenishment, and invoice processing. Committed to maintaining high standards of cleanliness and safety while fostering teamwork and continuous improvement within the team.
Offering strong leadership and organisational skills with keen eye for cleanliness and order. Knowledgeable about maintaining high standards and excellent communication and teamwork.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Housekeepping Supervisor
Courtyard Marriott
Aberdeen
07.2025 - Current
- Demonstrated excellent attention to detail in all tasks, ensuring the highest standards were met at all times.
- Assisted housekeepers in their duties, enhancing efficiency and effectiveness of work done.
- Organised training sessions for new recruits which led to faster onboarding process.
- Resolved guest complaints swiftly to maintain good customer relations and reputation.
- Updated room status on the hotel software after every cleaning session accurately reducing room turnaround time.
- Enhanced team productivity with effective scheduling and task assignment.
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
- Conducted regular inspections of rooms and public areas with keen attention to detail.
- Streamlined communication between front office and housekeeping department leading to improved operational efficiency.
- Inspected rooms to confirm quality and attention to detail met brand standards.
- Audited rooms after cleaning to check cleanliness standards.
- Communicated repair needs to maintenance staff for prompt remedial action.
- Managed cleaning product stock in line with COSHH regulations.
- Completed shift reports for smooth handovers and Back of House operations.
- Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
Cleaner
Superior Cleaning Ltd
Aberdeen
01.2008 - Current
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Worked quickly to complete cleaning within allotted timeframes.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Room attendant
Courtyard Marriott
Old Aberdeen, Aberdeen City
06.2025 - 07.2025
- Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
- Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
- Restocked amenities promptly, ensuring availability at all times.
- Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
- Checked mini-bars daily, restocking as required for seamless guest experience.
- Provided detailed room service for the comfort of guests.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
Quality control supervisor
Donald Russell
Inverurie, Aberdeenshire
06.2023 - 04.2025
- Training for staff
- Leading the day to day work of Food Safety and Quality Team across two sites (Food Production & Storage and Distribution)
- Ensuring all paperwork is completed correctly, audit ready and filed correctly
- Staff Inductions
- Internal auditing to agreed schedule
- Complaint Investigation
- Customer Complaint Investigation
- Traceability challenges
- Product Recall Challenges
- Hazard Analysis Critical Control Point (HACCP) Team Full responsibility for the microbiological testing regime
- Team coaching
- Mentoring Apprentices
- Key member of the accreditation audit team Departmental Budget Responsibility and Purchasing Supporting the New Product Develoment Chef with taste ppanels, organoletic testing and events/launches.
- Supporting the New Product Development Chef with taste panels, organoleptic testing and events/lunches.
Quality assurance technician
Donald Russell
Inverurie, Aberdeenshire
03.2021 - 06.2023
- Completing all production paperwork and ensuring it is filed correctly
- Monitoring temperatures
- Ensuring staff are adhering to policies and procedures
- Staff Induction training
- Quality control checks of product from raw material to finished goods
- Implementing new policies and procedures. Ordering chemicals for Hygiene and PPE
- Stock control of PPE
- Member of HACCP Team
- Supporting the New Product Development Chef with Taste Panels, organoleptic testing and events/lunches
Technical Assistant
Donald Russell
Inverurie
06.2019 - 03.2021
- Completing production paperwork
- Taking temperatures
- Checking staff are adhering to production rules
- Quality Control check of product from raw material to finished goods.
Senior General Operative
Donald Russell
Inverurie
12.2017 - 06.2019
- Ensuring orders were produced to specification
- Maintaining standards of Good Manufacturing Practice
- Supervision of General Operatives
- Area Housekeeping and Hygiene
General Operative
Donald Russell
Inverurie, Aberdeenshire
11.2016 - 12.2017
- Working in production supporting the team in the boning line with packing and cleaning duties
Education
Liceum Ogolnoksztalcace
PolandEconomics -
Poicealne Studium Zaoczne
PolandSkills
- Environmentally friendly cleaning
- Housekeeping techniques
- Pest control understanding
- Supervisory expertise
- Deep-Cleaning expertise
- Room inspection
- Knowledge of cleaning procedures
- Invoice processing
- Attention to Detail
- Training and Development
- Teamwork
- Cleaning products and equipment ordering
- Employee training
- Quality Assurance (QA) controls
- Stock replenishment
- Housekeeping inspections
- Cleaning product knowledge
- Housekeeping staff training
- Chemical safety
- Control of Substances Hazardous to Health (COSHH) regulations compliance
- Chemical storage
Affiliations
- Reading Books,
- Listening Music
- Travelling
- Cooking
- Camping
- Gardering
Certification
- Manual Handling, Sharpds & Bodily Fluids, Workplace Mental Health & Stress Management 2025
- Handling Linen Bags 2025
- Best Practice Internal Auditing – Techni-K 2021
- Introduction to Cleanng & Chemical Safety 2023
- Legionella Awereness 2025
- Elementary HACCP 2019
- ROSPA Level one Food Hygiene and Safety 2023
- FSA Food Allergen and Intollerance Training 2023
- FSA Introduction to Root Cause Analysis 2023
- FSA Vacuum packaging and modified atmosphere packaging of food 2021
- FSA Allergen training tool 2020
- Traceability - e learning 2021
- Food Labelling – e learning 2020
- Food Safety level 3 2022
- Near Miss Reporting 2021
- Food Safety level 2 2022
- What everyone needs to know about food safety 2020
- Phishing foundations 2021
Languages
Polish
Fluent
English
Fluent
Timeline
Housekeepping Supervisor
Courtyard Marriott
07.2025 - Current
Room attendant
Courtyard Marriott
06.2025 - 07.2025
Quality control supervisor
Donald Russell
06.2023 - 04.2025
Quality assurance technician
Donald Russell
03.2021 - 06.2023
Technical Assistant
Donald Russell
06.2019 - 03.2021
Senior General Operative
Donald Russell
12.2017 - 06.2019
General Operative
Donald Russell
11.2016 - 12.2017
Cleaner
Superior Cleaning Ltd
01.2008 - Current
Liceum Ogolnoksztalcace
Economics -
Poicealne Studium Zaoczne
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