Monika Kluczniak

• Creating and updating daily KPI report and business reports for SKY outbound
• Updating Shortages and MissSort raports
• Updating resource plans and requesting additional agency staff as required
• Daily forecasting for Vodafone using historical data analysis to ensure accurate resourcing
• Managing resource planning tools to ensure full site coverage
• Monitoring forecast accuracy to control resourcing and costs
• Recording and maintaining daily volume for planning and finance analysis ,including cost and CPU reporting

• Updating KPIs, handover reports, CommCell, VCB SKY inbound supplier non-conformance, Yardap, and off-system reports
• Using the warehouse pallet space calculator
• Stock analysis and stock control
• Managing transfers, including manifest creation and invoice
• Organising and managing transport
• Organising and preparing stock for shipment (system and physical)
• Supporting and covering Team Leader responsibilities
• Creating and updating SOPs
• Calculating cost per unit (CPU) and working hours
• Supporting new projects and processes in the IQC department
• Organising and managing the daily inbound dock schedule, including booking slots
• Managing supplier relationships, including deliveries and documentation
• Coordinating day-to-day communication with suppliers and resolving issues

Providing administrative support for the customisation process

• Stock analysis and stock control
• Calculating cost per unit (CPU) and controlling management team costs
• Creating kitting SKUs in the BY system
• Creating and updating targets
• Supporting and covering Team Leader responsibilities
• Coordinating staff schedules to support smooth operations
• Updating KPIs, handover reports, and CommCell
• Organised team meetings to facilitate productive discussions.
• Creating and updating SOPs and Single Point Lessons
• Creating OCC documentation

• Performing quality control check, Ensuring compliance with quality standard, monitoring quality and reporting any issues, supporting quality control procedures

• Picking, packing, and preparing goods for shipment

• Inspecting and testing repaired mobile phones to ensure quality standards