Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Monika Kaczmarczyk

Birmigham

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Lidl
Birmingham
07.2020 - 09.2023
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

Master Of Mathematics - Maths English N Business

Matthew Boulton College
1 Jennes Rd Birmigham B4 7ps
05.2020

Skills

  • Business Development Understanding
  • Financial Statements
  • Contract Law
  • Health and Safety Regulations
  • Staff Management
  • Greet Guests
  • Staff Supervision
  • Business Planning
  • Customer Service
  • Time Management
  • Order Supplies
  • Staff Development
  • Manage Budgets
  • Grammar
  • Reporting
  • Communication
  • Physics
  • Chemistry
  • Accounting
  • Team Motivation
  • Risk Management
  • Human Resource Management
  • Strategic Planning

Timeline

Assistant Manager

Lidl
07.2020 - 09.2023

Master Of Mathematics - Maths English N Business

Matthew Boulton College
Monika Kaczmarczyk