Summary
Overview
Work history
Education
Skills
Timeline
Generic

MONIKA DEVI

OLDBURY,WEST MIDLANDS

Summary

Dedicated Office Assistant with over 02 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of GALILEO and history of achieving high data output.

Organised Office Assistant known for streamlining administrative processes and enhancing team productivity. Skilled in managing schedules, coordinating meetings, and handling correspondence with keen eye for detail. Proven ability to support office operations and contribute to positive work environment.

Organised professional with focus on administrative support and office management. Capable of streamlining office operations and enhancing productivity through strong organisational and communication skills. Committed to maintaining well-coordinated and efficient work environment.

Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work history

Office assistant

TAKHAR TRAVEL LTD
BIRMINGHAM, WEST MIDLANDS
02.2023 - Current
  • Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
  • Assisted in the creation of presentations for improved client engagement.
  • Updated database regularly ensuring accessibility of current information when needed.
  • Assisting in visa filings and ticketing system.
  • Enhanced communication for better team coordination by answering calls and emails promptly.
  • Strengthened office operations with diligent maintenance of supply inventory.
  • Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
  • Managed travel arrangements to ease executive schedules.
  • Processed invoices accurately, avoiding any financial discrepancies for the company.
  • Performed data entry tasks diligently, maintaining accurate office records at all times.
  • Improved office efficiency by organising and managing files.
  • Scheduled appointments effectively to ensure efficient time management for executives.
  • Organised and maintain office common areas.
  • Kept office tidy, organised and stocked with supplies.
  • Greeted guests and clients with warmth and professionalism.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Arranged filing systems for easy use and retrieval by personnel.
  • Examined, scanned and input documents in software system.
  • Supported staff with administrative needs for photocopying, faxing and filing.

Warehouse operator

Winner Recruitment
Rugby, Warwickshire
03.2022 - Current
  • Handled fragile goods delicately, minimising product damage during transport.
  • Operation of conveyor belts ensured timely sorting of packages.
  • Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
  • Stacked pallets, creating an organised storage system.
  • Kept clean work areas, promoting better productivity and safety standards.
  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Picked orders accurately, reducing instances of return or exchange.
  • Assisted in inventory management, ensuring accurate records were kept.
  • Communicated effectively with supervisors, improving overall workflow.
  • Verified contents of shipments against invoices for accuracy assurance.
  • Loaded lorries to facilitate prompt delivery schedules.
  • Met tight deadlines by efficiently processing incoming shipments.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Demonstrated dedication to safety with regular equipment checks.
  • Organised products in designated areas, facilitating easier access and retrieval when needed.
  • Improved warehouse efficiency by maintaining orderly stock locations.
  • Packaged products securely for prevention of damage during transportation process.
  • Collaborated with team members for smooth warehouse operations.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Completed work following safety rules for best working practices.
  • Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
  • Sorted materials on warehouse racks and shelves.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Loaded packaged goods on to trucks for shipping.
  • Loaded, secured and organised goods into delivery lanes ahead of dispatch.
  • Handled Goods In and Goods Out requests in line with company protocols.
  • Understood and complied with changing safety, quality and production standards.
  • Worked in team of 06 on fast-paced production line.
  • Maintained clean, safe and orderly warehouse space.
  • Prepared items for timely dispatch and safe transportation.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

Education

Master of Business Administration - BUSINESS

Cardiff Metropolitan University
Cardiff
01.2022 - 06.2023

Skills

  • Database software use
  • Digital marketing basics
  • Professional etiquette
  • Office equipment operation
  • Business ethics understanding
  • Workplace empathy
  • Filing system development
  • Diplomatic dispute resolution
  • Knowledge of hr procedures
  • Telephone mannerisms
  • Social media platform familiarity
  • Basic accounting knowledge
  • Confidentiality handling
  • Conflict mediation
  • Mail dispatch and receipt
  • Data entry speed
  • Multitasking proficiency
  • Microsoft office suite proficiency
  • Schedule management
  • Microsoft Office Suite
  • Case Management
  • Report-writing
  • Social media profile administration
  • Mail management
  • record-keeping proficiency
  • Compliance understanding
  • Self-directed
  • Resource management
  • Reception and switchboard coverage
  • Meeting scheduling
  • Travel booking and paperwork preparation
  • Microsoft Office proficiency

Timeline

Office assistant

TAKHAR TRAVEL LTD
02.2023 - Current

Warehouse operator

Winner Recruitment
03.2022 - Current

Master of Business Administration - BUSINESS

Cardiff Metropolitan University
01.2022 - 06.2023
MONIKA DEVI