Monika Chandel
Harrow,LONDON
Summary
An experienced IT infrastructure engineer with 11+ years spent building and running enterprise middleware and cloud platforms. Brings hands-on expertise in WebLogic administration, Kubernetes, and Oracle Cloud Infrastructure, backed by a consistent record of resolving incidents, improving performance, and delivering dependable results for banking and enterprise clients
Overview
13
13
years of professional experience
Work History
Career Break – UK Relocation
Harrow
04.2025 - Current
- Maintained technical skills through independent study, positioning for a permanent role in the UK job market.
- Relocated from Mumbai to the UK on a spouse visa.
- Took a career break to provide full-time care for my young child during the relocation process.
Senior Advanced Services Engineer
Oracle
Mumbai
06.2022 - 03.2025
- Developed custom middleware and Kubernetes assessment reports, enhancing customer understanding of system performance.
- Supported regular patching, drills, production issues, and new enhancements for ICICI Bank, ensuring system reliability and compliance.
- Collaborated with Oracle support engineers to resolve long-standing service requests, improving customer satisfaction and system stability.
- Strengthened platform reliability by implementing OCI observability for Oracle Kubernetes Engine.
- Enhanced operational visibility by building dashboards for pods, nodes, utilisation, and API.
- Lowered response time by tuning OCI alarms and automating alerts via OCI Notifications.
- Supported stability during peak periods by delivering ad hoc patching upgrades.
Deputy Manager – Middleware
HDFC Bank
Mumbai
05.2019 - 05.2022
- Migrated 350+ core banking web services to Kubernetes containers from WebLogic deployment.
- Coordinated performance testing for about 350 services with QA vendors validating requests.
- Configured and monitored UAT and production containers to track post-deployment service health.
- Managed the middleware tier supporting HDFC Bank's core banking services, including node, data source, JVM, cluster, and work manager configuration across all domains.
- Maintained core banking middleware tier through regular patching and baseline security updates, in coordination with Oracle ACS and internal audit teams, addressing known vulnerabilities.
- Deployed multiple new enhancements and fixes into production following UAT testing and formal change-management processes.
- Automated JVM performance monitoring and deployments using Ansible, Python, Shell, and WLST scripting.
WebLogic Administrator
Nucleus Software Export Ltd.
Noida, Delhi NCR
02.2016 - 04.2019
- Installed, configured, patched, and troubleshot WebLogic servers, ensuring stability across UAT and production environments.
- Deployed J2EE applications via WebLogic Console, configuring clusters and managed servers.
- Captured and analysed thread and heap dumps, facilitating resolution of critical UAT and production issues.
- Configured Node Manager JDBC pools and data sources for new applications.
- Coordinated diagnostics and fixes with DBAs, development, and Unix teams, enhancing collaborative problem-solving.
- Installed, configured, and performed first-line troubleshooting for Oracle Forms and Reports.
- Installed, configured, and performed first-line troubleshooting for JBoss and WebSphere.
Software Engineer
Nucleus Software Export Ltd.
Noida, Delhi NCR
12.2013 - 01.2016
- Created interactive e-learning modules through PowerPoint, Articulate, and Captivate workflows to promote knowledge retention.
- Developed and published engaging e-learning content using PowerPoint, Articulate, and Adobe Captivate to enhance learner experience.
- Maintained Moodle platform and published training content to ensure accessibility of all required learning modules.
- Set up and delivered quizzes through Moodle for employee training completion.
Education
B.Tech - Computer Science & Engineering
Sri Sai College of Engineering & Technology, Punjab Technical University (PTU)
India01-2012
Skills
- Cloud & Containers: Oracle Cloud Infrastructure (OCI), Kubernetes (OKE), Docker
- Middleware & App Servers: WebLogic, JBoss, WebSphere Application Server (WAS), Oracle Forms & Reports, WLST
- DevOps & CI/CD: Continuous Integration, Continuous Deployment, release/patch management
- Automation & Scripting: Ansible, Python, Shell scripting
- Monitoring & Observability: OCI Monitoring, OCI Logging, Log Analytics, Grafana, Oracle Enterprise Manager (OEM)
- IT Operations: Incident management, root cause analysis, performance tuning, disaster recovery, vendor coordination
- Databases & Config: JDBC, data sources, connection pools, thread/heap dump analysis
ADDITIONAL INFORMATION
- Right to work in the UK confirmed via Spouse Visa – no sponsorship or visa support required from employers.
- References available on request.
Timeline
Career Break – UK Relocation
04.2025 - Current
Senior Advanced Services Engineer
Oracle
06.2022 - 03.2025
Deputy Manager – Middleware
HDFC Bank
05.2019 - 05.2022
WebLogic Administrator
Nucleus Software Export Ltd.
02.2016 - 04.2019
Software Engineer
Nucleus Software Export Ltd.
12.2013 - 01.2016
B.Tech - Computer Science & Engineering
Sri Sai College of Engineering & Technology, Punjab Technical University (PTU)