Adobe Photoshop
Detail-oriented team player with strong organisational skill and costumer service background. Individual who take her job seriously, managing multiple priorities with a positive attitude and a good sense of humour.
Hi, I’m
Monika Cerit
Summary
Overview
17
years of professional experience
4
years of post-secondary education
3
Languages
Work History
Student RoostChester, CHW
Customer Service Assistant
12.2022 - Current
Job overview
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Developed and updated databases to handle customer data.
Boss Baby StudioBroughton/High Wyvcombe, FLN
Director, Photographer/videographer
07.2012 - 03.2023
Job overview
- Evaluated company documentation to verify alignment with regulatory requirements.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Handled day-to-day accounting processes to drive financial accuracy. Gathered financial information, prepared documents, and closed books.
- Developed creative approaches to social media/ video production to create unique and engaging content.
- Used Adobe Photoshop and Adobe Lightroom, Adobe Premiere Pro
- Scheduled studio appointments to shoot wide variety of subjects.
- Experimented with new technologies and equipment, expanding production and artistic capabilities.
- Produced original photographs/ video content by implementing innovative camera techniques, angles and setting to capture footage.
- Procured rights for images by contacting image owners to obtain documentation rights and copyright permissions.
- Assisted clients with creative ideas for photography needs.
- Trained new photographers in use of camera equipment and editing software.
Lane End Conference CentreLane End, BKM
Sales Representative
07.2016 - 01.2018
Job overview
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
Pizza Express ReataurantBeaconsfield, BKM
Manager of Duty
09.2007 - 05.2015
Job overview
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained extensive knowledge in data entry, analysis and reporting.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw food preparation and monitored safety protocols.
- Reconciled cash and credit card transactions to maintain accurate records.
AskAmersham, BKM
Waitress
07.2006 - 07.2007
Job overview
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Collaborated with kitchen staff to maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
New Bucks UniversityHigh Wycombe
Bachelor of Arts from Photography and Digital Imaging
09.2010 - 05.2012
University Overview
High School number 7 Olsztyn, Poland
High School Diploma from A levels equivalent in Geography, English, History
09.2003 - 06.2006
University Overview
Skills
CRM
Software
Adobe Lightroom
Adobe Premiere Pro
Microsoft Office
Hobbies
Hobbies
Photography, video editing, travel.
Timeline
Customer Service Assistant
Student Roost
12.2022 - Current
Sales Representative
Lane End Conference Centre
07.2016 - 01.2018
Director, Photographer/videographer
Boss Baby Studio
07.2012 - 03.2023
New Bucks University
Bachelor of Arts from Photography and Digital Imaging
09.2010 - 05.2012
Manager of Duty
Pizza Express Reataurant
09.2007 - 05.2015
Waitress
Ask
07.2006 - 07.2007
High School number 7
High School Diploma from A levels equivalent in Geography, English, History
09.2003 - 06.2006
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