Monika Banyte
Summary
Motivated and hardworking student with experience delivering first-class customer experiences in busy hospitality settings. Maintained smooth administration services through focused staff and resource coordination. Solution-focused with strong problem-solving skills for responsive, adaptive staff and customer support.
Overview
5
5
years of post-secondary education
Work History
Front of House Supervisor
Chiktopia
Grays, Thurrock
04.2023 - 09.2023
- Oversaw front of house operations of, serving 200+ guests daily.
- Implemented safe working practices to safeguard safety of guests and workers.
- Monitored and guided a team of often 3+ people
- Solved customer queries and problems efficiently, maintaining excellent satisfaction ratings.
- Actively maintained guest safety, ensuring HACCP procedures were consistently followed.
- Maintained slick front-of-house processes in high-volume establishments through exceptional organisation and staff management.
Education
GCSEs -
The Hathaway Academy
Grays 09.2017 - 06.2022
A-Levels - Psychology, Sociology, Media Studies
USP College
Grays, Thurrock 09.2022 -
Skills
- Restaurant operations
- Excellent communication
- Exceptional customer relations
- Engaging leadership style
Languages
English
Fluent
Ukrainian
Fluent
Lithuanian
Fluent
Russian
Fluent
Timeline
Front of House Supervisor
Chiktopia
04.2023 - 09.2023
A-Levels - Psychology, Sociology, Media Studies
USP College
09.2022 -
GCSEs -
The Hathaway Academy
09.2017 - 06.2022
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