Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Monica Agaba

Glasgow

Summary

As a compassionate care professional with a strong commitment to providing personalised care, I take pride in fostering an empathetic and supportive environment, always prioritizing the needs and preferences of the individuals in my care. I am committed to empowering residents by helping them achieve goals while respecting their dignity and promoting their independence. Over the years, I have developed a comprehensive understanding of providing physical, emotional and social support to individuals, particularly in elderly care. With more than 5 years of experience with which I have spent more than a year currently as a homemaker at Newton House, I have hands-on experience with activities of daily living such as medication management, mobility assistance as well as offering emotional support to both residents and families. In my previous roles, I have had to take on some leadership responsibilities, supervising junior staff, providing training and ensuring high standards of care are met consistently. I am comfortable leading shifts and delegating tasks to ensure that care activities are delivered efficiently according to health and safety regulations. I am resourceful and able to manage challenging situations with a calm approach at all times. I pay attention to details and maintain an accurate record of my work, I am proactive in identifying potential issues and taking necessary steps to resolve them while maintaining a safe and positive environment for both residents and families. I am an excellent communicator and can work with a multidisciplinary team, other healthcare professionals, families and management to create the best care plans. I actively seek this interesting and challenging role with a reputable organisation that values career growth, trainings and development for their employees.

Overview

5
5
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Healthcare assistant

Hamberley Care Home
Glasgow, Glasgow City
07.2023 - Current
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Safely escorted patients to and from medical appointments and hospital visits.
  • Maintained confidentiality and compliance standards for optimised patient care.

Healthcare assistant

Teju Hospital
Abuja, Nigeria
11.2021 - 04.2023
  • Monitored client health conditions and reported immediate issues to manager.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
  • Participated in personal development initiatives to enhance service delivery and patient care.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
  • Maintained up-to-date patient records to enable care continuity between support providers.

Care and Support Worker

Jericho Nursing Home
Ibadan, Nigeria
11.2019 - 09.2021
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Updated first aid training to protect client welfare.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.

Education

GCSEs - Art

Saint Joseph Secondary School
Nigeria
04.2007 - 06.2013

Bachelor of Arts - Linguistics

Benue State University
Nigeria
08.2015 - 09.2019

GCSEs - Healthcare

Florence Academy
United Kingdom

SVQ Level 3 - Healthcare

LSIB
United Kingdon
10.2023 -

Skills

  • Moving and handling
  • Good communication skills
  • Safeguarding policy compliance
  • Team player
  • Hoist operation
  • Data confidentiality
  • Clinical waste disposal
  • Dementia care
  • Companionship and emotional support
  • Mental Health Support
  • Maintaining Confidentiality
  • Patients Assessments
  • Recording Vital Signs
  • Behavioural Improvements
  • Good Listening Skills
  • Attention to Details
  • Direct Patient Care
  • Medical Records Management
  • Infection Control
  • Time Management
  • Safety Awareness

Certification

  • Autism Awareness
  • Diabetes Awareness
  • Food Safety - Level 2
  • Catheter / Stoma Care
  • BLS Training
  • COSSH Training
  • Caring For Smile
  • Fire Marshal
  • Continence Care
  • EFAW (Emergency First Aid Training)
  • Pressure Ulcer Prevention Care
  • First Aid
  • Dementia Informed (Stress to Destress)
  • Moving and Handling
  • Food Hygiene
  • Personal Care
  • SSSC Code of Practice & Registration
  • Medication Management Training
  • Health and Safety / Personal Safety
  • Infection Prevention and Control
  • Adult Support and Protection
  • Anxiety and Depression Awareness

Languages

English
Native

Timeline

SVQ Level 3 - Healthcare

LSIB
10.2023 -

Healthcare assistant

Hamberley Care Home
07.2023 - Current

Healthcare assistant

Teju Hospital
11.2021 - 04.2023

Care and Support Worker

Jericho Nursing Home
11.2019 - 09.2021

Bachelor of Arts - Linguistics

Benue State University
08.2015 - 09.2019

GCSEs - Art

Saint Joseph Secondary School
04.2007 - 06.2013

GCSEs - Healthcare

Florence Academy
Monica Agaba