MONDIRA GOWDA

Coupa Enhancement & Upgrade - Global Market Research Client (Nov’24 – Oct’25)

• Led agile delivery of Coupa enhancements (SIM, Sourcing, P2P, CRA, CLM), managed support and integrations.
• Developed APIs for bulk PO and supplier data updates.
• Improved invoice TAT by 20% and reduced related service tickets by 20% by fixing issues identified in process & workflow.
• Resolved critical issues in invoicing, approvals, and data integrations.
• Optimized supplier onboarding process by simplifying SIM forms & workflows thus enhancing usability for Procurement and Suppliers.

Procurement Consulting & S2P Platform Evaluation – UK Water & Utilities Provider (Jun’24 – Oct ’24)

• Assessed as-is procurement processes, identified pain points and process gaps.
• Recommended to-be processes mapped to Coupa and Ariba capabilities.
• Conducted platform evaluation using a structured scoring model.
• Defined to-be integration, reporting, and data requirements.

Coupa Rollout - US Pharma Client (Feb 2024 – July 2024)

• Rolled out Coupa across Europe, Canada, and US – P2P, Catalogs, SIM, Sourcing, inventory and integrations. Customized market configs, approval chains, and SAP-aligned accounting integrations.
• Built APIs to update 25K+ POs and user records.
• Streamlined workflows, improving efficiency and compliance.

Coupa Implementation - British Global Automotive Distributor (Aug 2022 – Jan 2024)

• Led Coupa implementation across 15+ markets in Europe and LATAM (P2P, Contracts, Catalogs, and third-party invoice integrations).
• Facilitated discovery to testing workshops across all regions.
• Designed global workflows, COA, DOA, and integrations with localized customizations.
• Delivered complex tax and invoice integrations in Argentina, Chile, Colombia, and Brazil.

Conga CLM Implementation - American Financial Corporation (Mar 2021 – Aug 2022)

• Led migration from Ariba to Conga CLM; aligned processes with business goals.
• Designed to-be workflows; coordinated with clients, vendors, and tech teams.
• Facilitated workshops, PI planning, and agile ceremonies.

Additional Responsibilities:

• Delivery Lead, Life Science Projects(2022–Present): Responsible for delivery and escalation of 6 projects (40 resources, annual revenue >$1M).
• Revenue Management (2021–Present): Review and manage monthly revenue for the entire Procurement team.
• Mentoring & Career Growth(2021–Present): Mentor quarterly campus recruits.
• Staffing & Resourcing (2021–Present): Oversee staffing and resource allocation.

• Led enterprise-wide procurement transformation by centralizing all procurement processes, enhancing efficiency and governance across the organization.
• Business Analyst for SAP Ariba implementation, responsible for process mapping, solution design, stakeholder engagement, and post-go-live support.
• Project Manager & Product Owner for multiple digital procurement initiatives, including Contract Lifecycle Management (CLM) and IT Asset Management, driving end-to-end delivery and adoption.
• Managed a cross-functional team of 60+ members over 2+ years, delivering enterprise applications across Procurement, HR, and Order-to-Cash domains.
• Championed process improvements that resulted in cost reductions, improved SLA adherence, and automation of key workflows.
• Consistently recognized with awards for outstanding performance and contributions to quality and innovation initiatives.