Mona Syed
London,UK
Summary
A dynamic and hard working individual with expertise in customer service, problem solving, and communication. Proficient in both Turkish and English, with a strong ability to adapt to new tasks and foster teamwork. Committed to leveraging skills to enhance organisational success and drive positive customer experiences.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work history
Online tutor
Privately Employed
London
2024.01 - Current
- Utilised digital platforms to deliver educational content, ensuring accessibility for all students in GCSE Maths and English
- Helped students improve revision skills, enabling better performance in project assignments and examinations.
- Provided constructive feedback on assignments promptly; this helped learners understand areas needing improvement.
Sales Assistant
Özcanlar Framework
Istanbul
2026.07 - 2026.09
- Provided friendly and knowledgeable customer service, answering queries and helping customers make informed purchases
- Organised and restocked products, ensuring frames and displays were presented neatly and attractively
- Worked effectively as part of a team to meet customer needs and support the day-to-day running of the shop
Education
A Levels - Economics (A*), Physics (A), Maths (B)
Latymer Upper Schol
London, UK 2024.09 - 2026.07
GCSEs - Maths (9), English Lang(9), English Lit (9), History (9), Sciences (999), French (8)
Fulham Cross Girls' School
Skills
- Customer Service
- Problem Solving
- Communication and Teamwork
- Bilingual (Turkish & English)
- Public Speaking
Organisations
Royal Trinity Hospice, Volunteer, London, UK, 2024-09, 2025-04, Volunteered in a supportive team environment, developing strong communication and interpersonal skills through regular interaction with staff, volunteers and members of the public.
Interests
- F1 In Schools
- Team Manager
- Managed a team and contributed to CAD/design work and competition preparation, demonstrated key leadership and organisation skills in delegating responsibilities and ensuring everyone contributed effectively.
Timeline
Sales Assistant
Özcanlar Framework
2026.07 - 2026.09
A Levels - Economics (A*), Physics (A), Maths (B)
Latymer Upper Schol
2024.09 - 2026.07
Online tutor
Privately Employed
2024.01 - Current
GCSEs - Maths (9), English Lang(9), English Lit (9), History (9), Sciences (999), French (8)
Fulham Cross Girls' School