Molly McAdam
Doagh,Co. Antrim
Summary
Dedicated Jazz Saxophonist, Classical singer and Clarinetist, that has the ambition and transferable skills to complete any given task. Hardworking and inspirational with excellent communication for customer service. Optimistic attitude for teamwork and most importantly a good listener. With a talent to efficiently meet goals and contribute back into the local community. Performing in places such as Derry Jazz Festival and the Ulster Hall means confidence and proficiency in public spaces. A thriving passion for cultivating engaging, inclusive information for the future generation.
Overview
5
5
years of professional experience
Work history
Assistant Manager
Boyle Sports
Ballyclare
2019.03 - 2022.12
- Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.
- Supervised and delegated tasks to employees to meet key productivity targets.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Worked with store manager to develop action plans to increase performances.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
Customer Service Assistant
Henderson Group
Doagh
2022.12 - Current
- Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Ensembles
Work
Belfast
2022.05 - Current
- Rehearsed in evenings to hone performance and improve musical abilities.
- Performed at variety of live events such as weddings, private parties and club functions.
- Read sheet music, working cohesively with other musicians to adapt as required by performance.
- Mentored junior musicians in difficult assigned piece performance and recommended practice standards.
- Supported junior musicians in more complex musical pieces, suggesting practice standards.
- Expanded knowledge of diverse range of musical genres, producing varied musical repertoire.
Volunteer Worker
Ballyclare Methodist
Ballyclare
2020.06 - 2023.08
- Providing a safe, fun environment for children over the summer.
- Creative craft, music and game ideas for every age group.
- Listening and calmly dealing with situations that arise.
Band Director
TheGoodNews
Doagh
2022.06 - 2023.01
- Managed promotion of musical shows and events through online advertising.
- Thoroughly assessed individual musical strengths, rhythms, tunes and voice, using abilities to best advantage to create spectacular performances.
- Mentored junior musicians in difficult assigned piece performance and recommended practice standards.
- Scheduled weekly rehearsals and organisation of music and notation.
Online Tutor
At Home
Ballyclare
2022.06 - 2022.09
- Kept detailed student progress records, monitoring against agreed goals to deliver positive outcomes.
- Worked with compassion and patience, supporting students through learning difficulties to achieve positive outcomes.
- Created engaging, unique learning resources, providing online access to supporting documents for enhanced learning.
- Supported students to reach curriculum goals with tailored coaching style.
Education
Bachelor of Music - Music
University of Ulster
Magee2021
A-Levels - English Literature, Music, Art and Design
Ballyclare Secondary School
Ballyclare2018
Grades 1-7 - Classical Singing, Saxophone/Clarinet And Theory
ABRSM
2017
Skills
- Leading/guiding adults and children
- Lesson planning
- Organisational experience
- Performance Director
- Vocal expertise and Woodwind instrument expertise
- Training and mentoring
- Money management
- Reliable and trustworthy
- Creative
- Quick to adapt
- Outstanding customer service
Timeline
Customer Service Assistant
Henderson Group
2022.12 - Current
Band Director
TheGoodNews
2022.06 - 2023.01
Online Tutor
At Home
2022.06 - 2022.09
Ensembles
Work
2022.05 - Current
Volunteer Worker
Ballyclare Methodist
2020.06 - 2023.08
Assistant Manager
Boyle Sports
2019.03 - 2022.12
Bachelor of Music - Music
University of Ulster
A-Levels - English Literature, Music, Art and Design
Ballyclare Secondary School
Grades 1-7 - Classical Singing, Saxophone/Clarinet And Theory
ABRSM