Molly Smith Walthew
Newport pagnell,Milton keynes
Summary
Dedicated professional with a strong background in customer service and health and safety. Demonstrates exceptional communication, effective listening, and time management skills. Known for being a motivated team player with a positive attitude, consistently organised, and proficient in cash handling. Committed to delivering outstanding service while maintaining high standards of health and safety.
Overview
5
5
years of professional experience
Work History
Sales assistant
WHSmith
Milton Keynes
08.2024 - Current
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers with product selection for optimal satisfaction.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Completed paperwork accurately for proper record-keeping.
- Reduced potential risks by conducting thorough due diligence checks.
Picking and packing
Warehouse
07.2024 - 07.2024
- Assisted with picking and packing orders to deliver on team targets.
- Enhanced picking and packing output through targeted team coaching and feedback.
- Ensured timely delivery by picking and packing orders efficiently.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
Cleaner
Asda
Bournemouth
10.2022 - 12.2023
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Worked quickly to complete cleaning within allotted timeframes.
- Spot cleaned and sanitised high-touch areas.
- Secured premises at end of shift, ensuring safety of all areas.
- Assisted customers with locating products, offering consistently friendly, helpful service.
Cleaner
Vandyke upper school
Leighton Buzzard, Central Bedfordshire
08.2020 - 09.2021
- Shared responsibilities, improved teamwork amongst janitorial staff.
- Abided by health and safety regulations, ensured safer environment for all pupils and staff members.
- Carried out deep cleaning tasks during holidays to ensure readiness before new term commencement.
- Maintained hygiene for a healthier student environment by disinfecting classrooms and washrooms.
- Achieved fresher atmosphere with diligent dusting of furniture, equipment, and fixtures.
- Safely stored cleaning solutions, equipment and chemicals.
- Created a safe and hygienic environment for staff and customers, practising safe systems of work and strictly adhering to COSHH regulations across all tasks.
Education
Bachelor of Arts - sociology and criminology
Bournemouth university
09/2021 - 09/2024
A-Levels - Health and social care, Media, Travel and tourism
Vandyke Upper School
Leighton Buzzard, CBF 09/2020 - 08/2021
GCSE -
Vandyke Upper School
Leighton Buzzard, CBF 08/2016 - 09/2019
Skills
- Team player
- Time management
- Motivated
- Customer service
- Communication
- Health and safety
- Organised
- Cash handling
- Positive attitude
- Effective listening
References
References available upon request.
Affiliations
- Walking
- Photography
- Music
- Socialising
Timeline
Sales assistant
WHSmith
08.2024 - Current
Picking and packing
Warehouse
07.2024 - 07.2024
Cleaner
Asda
10.2022 - 12.2023
Cleaner
Vandyke upper school
08.2020 - 09.2021
Bachelor of Arts - sociology and criminology
Bournemouth university
09/2021 - 09/2024
A-Levels - Health and social care, Media, Travel and tourism
Vandyke Upper School
09/2020 - 08/2021
GCSE -
Vandyke Upper School
08/2016 - 09/2019
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