Molly Hodges
Chichester,West Sussex
Summary
Customer focused and safety conscious professional with experience in healthcare and hospitality environments. Skilled in delivering high standards of service, remaining calm under pressure, and working within a team. Trained in Travel and Tourism, with a strong understanding of the industry and a passion for creating exceptional customer experiences. Dedicated to upholding premium services and ensuring passenger safety at all times.
Overview
9
9
years of professional experience
Work History
Senior Health Care Assistant
NHS Foundation Trust
Chichester, West Sussex
2023.02 - Current
- Delivered high-quality patient care in a fast-paced healthcare environment.
- Monitored patient wellbeing and reported concerns promptly.
- Responded calmly and efficiently in emergency situations.
- Maintained strict hygiene and safety standards.
- Communicated compassionately with patients and families from diverse backgrounds.
Waitress
The Boulevard
Chichester, West Sussex
2017.05 - 2022.10
- Delivered excellent customer service in a high-volume hospitality environment.
- Handled customer complaints professionally and efficiently.
- Worked as part of a team to ensure smooth service during busy periods.
- Anticipating customer needs.
- Handling special requests (allergies, dietary needs).
Education
A-Levels - Level 3 Extended Diploma in Travel & Tourism
Chichester College
ChichesterGCSEs -
Chichester High School
ChichesterSkills
- Emergency response
- Hygiene compliance
- Patient care
- Customer service
- Vital signs monitoring
- Safety awareness
- Teamwork
- Communication
Timeline
Senior Health Care Assistant
NHS Foundation Trust
2023.02 - Current
Waitress
The Boulevard
2017.05 - 2022.10
A-Levels - Level 3 Extended Diploma in Travel & Tourism
Chichester College
GCSEs -
Chichester High School