Molly Heaney
Craigavon,Armagh City Banbridge and Craigavon
Summary
Dedicated professional with extensive experience in customer service, cash handling, and training and development. Proficient in grill operation, food preparation, and maintaining food service standards. Demonstrates excellent work ethic and effective communication skills while excelling in team environments. Skilled in safe food handling, gluten-free cooking, and hand-tossed pizza mastery. Adept at working under pressure and ensuring cleanliness and organisation in all tasks. Career goal includes advancing within the food service industry to a leadership role where expertise can drive team success and customer satisfaction.
Overview
7
7
years of professional experience
Work history
kitchen chef
Airtastic NY Dinner
Craigavon, Armagh City Banbridge and Craigavon
08.2024 - Current
- Managed time effectively during busy periods for optimal productivity.
- Assisted in food preparation for enhanced meal quality.
- Prepped ingredients prior to cooking for more efficient service times.
- Adapted quickly to new recipes and techniques for improved menu variation.
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Improved kitchen flow by maintaining a clean and organised workspace.
- Handled all foods, storage and cleaning activities in accordance with sanitary procedures.
- Followed strict hygiene practices, providing a sanitary kitchen environment.
- Multi-tasked efficiently to meet strict deadlines.
- Ensured smooth service with effective communication skills.
- Delivered excellent customer service with understanding dietary requirements.
- Demonstrated ability to follow recipes accurately, resulting in consistent dish quality.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
Line cook
Three Bears
Banff, Canada, Alberta
05.2024 - 08.2024
- Successfully delivered on tasks within tight deadlines.
- Collaborated closely with kitchen staff for smooth operation during peak hours.
- Ensured timely service with proficient dough handling and topping application skills.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked under pressure efficiently during busy periods, ensuring uninterrupted service.
- Gained experience working with various types of ovens, increasing proficiency and versatility as a chef.
- Handled multiple orders simultaneously without compromising on quality or presentation.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Studied under qualified chefs to train in cuisines and requirements of different cooking stations.
Prep cook
Magpie & Stump Mexican Resturant
Banff, Alberta
05.2024 - 07.2024
- Maintained safety standards with strict adherence to health and hygiene regulations.
- Prepared ingredients for cooking, reducing preparation time for chefs.
- Adapted quickly to changing menus and daily specials whilst retaining focus on quality.
- Ensured freshness of ingredients through proper storage methods, enhancing food quality.
- Demonstrated strong knife skills in chopping, dicing and slicing ingredients swiftly and safely.
- Followed recipes accurately to deliver consistent taste and quality.
- Practised safe handling of various kitchen tools and equipment reducing accidents.
- Completed cleaning tasks promptly after each shift leaving a ready-to-use workspace for next team.
- Prepared ingredients for menu items.
- Followed precise recipes detailing ingredient requirements and cooking methods.
Pizza Chef
Globe Dining
Big White Ski Resort
11.2023 - 04.2024
- Operated pizza oven safely
- Fostered positive working environment through effective communication and time management.
- Created specialty pizzas to diversify menu and promote restaurant.
- Prepared dough from scratch using old world recipe and added toppings, cheese, and sauce for unique pizzas.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Food Counter Attendant
Mr Chips
01.2019 - 11.2023
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Operated POS system to process cash and card payments with precision.
- Contributed to team success by completing jobs quickly and accurately.
- Processed orders to meet time targets.
- Offered exceptional customer service with strong product knowledge.
- Warmly greeted customers and proactively reduced wait times.
- Learned all tasks required quickly to maximise performance.
- Prepared and packaged orders with precise presentation skills.
- Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
- Prepared ingredients before busy period based on expected customer levels.
- Greeted incoming customers, offered menu information, and documented orders.
- Grilled meats for correct time to reach safe internal temperatures.
- Fried chicken, fish, and potatoes to make different fast food dishes.
- Placed previously cooked food into ovens to reheat for customer orders.
- Checked completed orders for accuracy, quality, and presentation.
- Received incoming stock shipments, rotated current supplies, and placed new items into correct storage locations.
- Cleaned food preparation areas, cooking surfaces, and utensils throughout shifts.
- Operated griddle to heat up or cook meats, cheeses, and bread pieces.
Doughnut Maker
BabyDohs
04.2023 - 09.2023
- Assisted in ordering products and supplies needed for daily operations.
- Kept workstation and area around workstation neat and clean.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Baked, decorated and displayed donuts per guidelines.
- Maintained composure and work quality while under stress.
Pizza Maker
Mountain High Pizza Shop
02.2023 - 09.2023
- Wiped down counters and food prep stations using bleach and clean cloths.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Coached new workers on store policies, pizza making, and dough preparation.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Housekeeper
Sun Peaks Lodge
12.2022 - 02.2023
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Diploma of Higher Education - Pearson BTEC Level 3 90-Credit Diploma in Sport (QCF)
Belfast Metropolitan College
Belfast, BFSGCSEs - Mathematics
Southern Regional College
GCSEs - English
St Ronan's College
Lurgan, ABCGCSEs - Double Award Science
St Ronan's College
Lurgan, ABCGCSEs - Food and Nutrition
St Ronan's College
Lurgan, ABCGCSEs - Religious Studies
St Ronan's College
Lurgan, ABCNVQ Level 2 - Information Technology OCN NI Level 2 Certificate
St Ronan's College
Lurgan, ABCSkills
- Customer service
- Cash handling
- Training and development
- Grill operation
- Cleaning and Organization
- Safe Food Handling
- Phone Orders
- Washing and Storing Dishes
- Food Preparation
- Effective Communication
- Food Service Standards
- Excellent Work Ethic
- Team Player
- Hand-Tossed pizza mastery
- Work under pressure
- Gluten-Free cooking
Affiliations
- Snowboarding
- Football
- Guitar
Accomplishments
I have received an award for best kitchen staff voted by employers and staff members at globe dining.
Timeline
kitchen chef
Airtastic NY Dinner
08.2024 - Current
Line cook
Three Bears
05.2024 - 08.2024
Prep cook
Magpie & Stump Mexican Resturant
05.2024 - 07.2024
Pizza Chef
Globe Dining
11.2023 - 04.2024
Doughnut Maker
BabyDohs
04.2023 - 09.2023
Pizza Maker
Mountain High Pizza Shop
02.2023 - 09.2023
Housekeeper
Sun Peaks Lodge
12.2022 - 02.2023
Food Counter Attendant
Mr Chips
01.2019 - 11.2023
Diploma of Higher Education - Pearson BTEC Level 3 90-Credit Diploma in Sport (QCF)
Belfast Metropolitan College
GCSEs - Mathematics
Southern Regional College
GCSEs - English
St Ronan's College
GCSEs - Double Award Science
St Ronan's College
GCSEs - Food and Nutrition
St Ronan's College
GCSEs - Religious Studies
St Ronan's College
NVQ Level 2 - Information Technology OCN NI Level 2 Certificate
St Ronan's College
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