Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Molly Budge

Edinburgh

Summary

I am a bright, passionate individual that loves to work with people and am committed to providing the best customer experience I can through effective communication, efficient teamwork and organisation. I strongly believe in treating everyone I meet with compassion, kindness and a friendly face, and strive to make my peers and customers feel valued. I am always ready to learn and reflect on my work.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work history

Shop assistant

Scoop Wholefoods
Lerwick, Shetland Islands
05.2022 - 03.2023
  • Maintained cleanliness and organisation of sales floor to enhance customer experience.
  • Processed transactions efficiently at point of sale while ensuring accuracy and attention to detail.
  • Collaborated with team members to restock shelves and display merchandise attractively.
  • Engaged with customers to understand needs and recommend suitable products for their requirements.
  • Efficiently co-ordinated restocking post delivery arrival to ensure seamless stock availability on sales floor.
  • Cultivated strong community relations through a friendly welcome and light, valued conversation with all customers, regulars and new faces.

Front of house waitress

The Kitchen Table
Cunningsburgh, Shetland Islands
10.2021 - 04.2022
  • Provided exceptional customer service by attentively taking orders and addressing customer inquiries.
  • Assisted in maintaining cleanliness and organisation of dining area to ensure a pleasant environment.
  • Handled cash transactions and processed payments efficiently at point of sale.
  • Engaged with customers to build rapport and encourage repeat visits to establishment.
  • Stepped up to any and all extra duties (eg. kitchen porter, barista) when required in small business environment.

Education

Brae High School
Shetland Islands
08.2019 - 06.2021

Skills

  • Team collaboration
  • Attention to detail
  • Operational efficiency
  • Customer communication
  • Strong sense of empathy and responsibility
  • Constant desire to help others
  • Passion for sustainablilty
  • Positive problem solving

Affiliations

  • Singing
  • Cooking
  • History
  • Astronomy
  • Crofting
  • Babysitting and assisting family
  • Rowing
  • Netball (playing and junior coaching)

Timeline

Shop assistant

Scoop Wholefoods
05.2022 - 03.2023

Front of house waitress

The Kitchen Table
10.2021 - 04.2022

Brae High School
08.2019 - 06.2021

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Molly Budge