Molly Budge
Edinburgh
Summary
I am a bright, passionate individual that loves to work with people and am committed to providing the best customer experience I can through effective communication, efficient teamwork and organisation. I strongly believe in treating everyone I meet with compassion, kindness and a friendly face, and strive to make my peers and customers feel valued. I am always ready to learn and reflect on my work.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Shop assistant
Scoop Wholefoods
Lerwick, Shetland Islands
05.2022 - 03.2023
- Maintained cleanliness and organisation of sales floor to enhance customer experience.
- Processed transactions efficiently at point of sale while ensuring accuracy and attention to detail.
- Collaborated with team members to restock shelves and display merchandise attractively.
- Engaged with customers to understand needs and recommend suitable products for their requirements.
- Efficiently co-ordinated restocking post delivery arrival to ensure seamless stock availability on sales floor.
- Cultivated strong community relations through a friendly welcome and light, valued conversation with all customers, regulars and new faces.
Front of house waitress
The Kitchen Table
Cunningsburgh, Shetland Islands
10.2021 - 04.2022
- Provided exceptional customer service by attentively taking orders and addressing customer inquiries.
- Assisted in maintaining cleanliness and organisation of dining area to ensure a pleasant environment.
- Handled cash transactions and processed payments efficiently at point of sale.
- Engaged with customers to build rapport and encourage repeat visits to establishment.
- Stepped up to any and all extra duties (eg. kitchen porter, barista) when required in small business environment.
Education
Brae High School
Shetland Islands 08.2019 - 06.2021
Skills
- Team collaboration
- Attention to detail
- Operational efficiency
- Customer communication
- Strong sense of empathy and responsibility
- Constant desire to help others
- Passion for sustainablilty
- Positive problem solving
Affiliations
- Singing
- Cooking
- History
- Astronomy
- Crofting
- Babysitting and assisting family
- Rowing
- Netball (playing and junior coaching)
Timeline
Shop assistant
Scoop Wholefoods
05.2022 - 03.2023
Front of house waitress
The Kitchen Table
10.2021 - 04.2022
Brae High School
08.2019 - 06.2021