Mollie Tyson
Bradford,West Yorkshire
Summary
Accomplished professional with a strong background in team leadership, staff development, and performance evaluation. Adept at workflow optimisation and time management, ensuring efficient operations and high productivity. Skilled in decision-making, customer relationship management, and conflict resolution, fostering positive workplace environments. Proficient in effective communication, report preparation, data analysis, and project collaboration. Committed to leveraging expertise to drive organisational success and continuous improvement.
Overview
11
11
years of professional experience
Work history
Senior Business Support Officer
Bradford Children and Families Trust
Bradford
03.2024 - 09.2025
- Oversaw staff across multiple locations, ensuring smooth operations and service delivery.
- Supported senior management by coordinating schedules, meetings, and documentation for operational efficiency.
- Produced management reports and presentations, compiling data from multiple sources for analysis.
- Investigated and responded to internal enquiries, providing accurate information and resolving issues effectively.
- Collaborated on cross-team projects, contributing ideas to improve workflow processes.
- Built strong relationships with staff and stakeholders, fostering a culture of open communication and collaboration.
- Mentored and supported staff development, ensuring alignment with organisational goals.
Team Manager
Marks & Spencer
Leeds
01.2015 - 02.2024
- Led a team of 20+ staff, driving operational performance and aligning daily activities with company objectives.
- Conducted performance reviews, identifying development opportunities and rewarding high achievers.
- Executed strategic initiatives to meet team objectives, reducing stock loss by 24% within 6 months.
- Investigated operational issues, preparing detailed reports and recommending corrective actions.
- Oversaw regional projects in collaboration with the company CEO, ensuring successful execution across multiple sites.
- Built customer relationships and enhanced service delivery, improving satisfaction scores and team morale.
Education
GCSEs -
Benton Park High School
BTEC Sport Level 3 -
Benton Park Sixth Form
Skills
- Team leadership
- Staff development
- Performance evaluation
- Workflow optimisation
- Time management
- Decision-making
- Customer relationship management
- Conflict resolution
- Effective communication
- Report preparation
- Data analysis
- Project collaboration
Affiliations
- Active sports enthusiast: padel, swimming, and badminton
- Enjoys team activities and competitive sports including football and golf
- Socialising with friends and building positive relationships
Timeline
Senior Business Support Officer
Bradford Children and Families Trust
03.2024 - 09.2025
Team Manager
Marks & Spencer
01.2015 - 02.2024
GCSEs -
Benton Park High School
BTEC Sport Level 3 -
Benton Park Sixth Form
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