Mollie Latham
Crewe,Cheshire East
Summary
Commercially minded professional with NHS national account management experience and 9 years’ rugby coaching, currently working towards RFU Level 3. Experienced in regulated environments, applying NHS governance frameworks and RFU regulations across community rugby, with a strong passion for developing the female game.
Skilled in competition delivery, operations, and project management, with a proven ability to manage competing priorities, maintain data integrity, and support reliable fixture and results reporting through effective coordination of complex, multi-stakeholder workstreams.
Overview
5
5
years of professional experience
1
1
Certification
Work history
National account manager
BroadCare Solutions
London
2023.01 - Current
- Assisted in operational management and optimisation of national reporting systems for effective commercial and performance data capture.
- Supported development and implementation of regional account solutions to reduce service disruptions and improve delivery continuity across NHS partnerships.
- Daily use of Microsoft suite, including SmartSheet.
- Helped teams enhance performance through supportive leadership.
- Provided customer service to boost brand reputation.
- Aided operational procedures for smoother workflows.
- Collaborated with legal and governance teams to oversee integrity and develop regulatory frameworks within the NHS.
- Supported relationship management with national accounts.
- Collaborated with marketing to refine promotional strategies and increased engagement of Stakeholders by 20%.
Head Coach - Rugby Union
Crewe and Nantwich RUFC
Crewe, Cheshire East
2025.07 - Current
- Reviewed match footage for identifying areas of improvement in game strategy.
- Established strong relationships with sporting bodies and clubs for enhancing networking opportunities.
- Delivered group and individual coaching to high professional level, regularly communicating detailed feedback to players.
- Represented team in meetings, conferences and community engagements.
- Adapted coaching style depending on needs and abilities of different teams and individuals which increased attendance by 34%.
- Developed trusted rapport with teams and individuals to understand strengths, weaknesses and motivations.
- Created comprehensive playbooks, aiding in strategic development of team's game plan.
- Implemented game strategies, achieving tactical superiority over opposing teams.
Women and Girls Lead - Rugby Union
Crewe and Nantwich RUFC
Crewe, Cheshire East
2023.07 - 2024.07
- Lead recruitment and retention of women and girls across all age grades and playing formats - increasing our section by 25%.
- Develop and deliver strategies to increase participation within local schools, colleges, universities, and community groups.
- Work collaboratively with coaching teams to support player development and enjoyment.
- Help reduce barriers to participation and improve accessibility within club.
- Coordinate fixtures, training schedules, registrations, and competition requirements.
- Ensure compliance with RFU regulations, safeguarding standards, and governance frameworks.
- Represent the club positively within the wider rugby community.
- Support marketing, social media, and promotional activity to raise the profile of women's and girls' rugby.
IT Software Team Leader
CHS Healthcare
Birmingham
2021.01 - 2023.01
- Promoted a culture of continuous learning in the team which led to innovation and creativity.
- Line Manager to a 7, 2nd line support team who I provide regular training, 1:1's and have development
conversations with. - Developed bespoke solutions for complex technical issues.
- Mentored junior developers, enhancing their understanding of software design principles.
- Ensured projects were completed on time by monitoring progress regularly.
- Prioritised tasks based on client requirements, leading to increased customer satisfaction.
Education
Bachelor of Science - Psychology
Liverpool Hope University
Liverpool 2021.09 -
Rugby Coaching
RFU - ERCA - LEVEL 2
2018.09 -
Skills
-
Strong leadership and communication skills
-
Performance tracking software expertise
-
Microsoft Office & Teams proficiency
-
RFU framework & governance knowledge
-
Game strategy development
-
Statistical analysis and reporting skills
-
Understanding of sports psychology
-
Team culture and dynamics management
Accomplishments
- Loosheadz Ambassador
- National Women's Player of the Year - National Rugby Awards (2018)
Certification
- Rose's Scholarship - Advanced Coaching Award - Level 3 (currently working towards)
Timeline
Head Coach - Rugby Union
Crewe and Nantwich RUFC
2025.07 - Current
Women and Girls Lead - Rugby Union
Crewe and Nantwich RUFC
2023.07 - 2024.07
National account manager
BroadCare Solutions
2023.01 - Current
Bachelor of Science - Psychology
Liverpool Hope University
2021.09 -
IT Software Team Leader
CHS Healthcare
2021.01 - 2023.01
Rugby Coaching
RFU - ERCA - LEVEL 2
2018.09 -