Mollie Heap

In year 10 I did a week of work experience in a primary school, which helped me build many different skills from hands on tasks to office skills. Some of the skills I have learned from this experience are;

• I helped to maintain a clean and orderly classroom for the children to have there lessons in, tidying up after them and cleaning when necessary.
• I assisted teachers in managing classrooms to make sure the children had help when they needed.
• I helped provided one-to-one assistance to pupils who found subjects more challenging, taking small groups out of lesson and help them to focus and better their understanding.
• I built trusting relationships with pupils and teachers through active listening and communication skills.

• Worked with kitchen staff and other waitresses to ensure order accuracy and efficiency.
• Worked in higher pressure situations whilst also keeping calm and doing the job to the best of my ability.
• Maintaining a clean and organised dining area for customers, always making sure tables are cleared and clean.
• Provided friendly service, maximising positive customer satisfaction and positive relationships with colleagues.