Mollie Anstey
Killyleagh,Co. Down
Summary
I am a dynamic, proactive and efficient individual and I thrive in a busy, fast paced environment. I have part-owned and managed my own very successful delicatessen and coffee shop business in Northern Ireland. I am a dedicated and committed worker and my experience as a café owner has taught me the importance of attention to detail and impeccable customer service. Customer satisfaction is a key priority for me.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work history
Supervisor
Sugarcane Comber
2024.05 - 2025.03
- Managing staff (7 persons) and ensuring smooth operations during owners absence
- Strong customer facing role in a very busy café/restaurant
- Fostered a positive work culture to boost employee morale
Bar staff member
Gasthof Jakobar
Alpbach
2023.12 - 2024.04
- Large busy restaurant/bar located in popular tourist destination
- Handled cash transactions in Euro to ensure accurate accounting
- Served high volumes of guests in fast-paced service environments with exceptional customer care
Wild Tipi Host
Finnebrogue Woods
2023.08 - 2023.11
- Hosting role at the Wild Tipi venue, handling all enquiries
- Working closely with Marketing and the Resident Chef
- Responsible for social media platforms
Café owner and Manager
Picnic Delicatessen
Killyleagh, United Kingdom
2020.07 - 2023.08
- In charge of Front of House, maintaining the loyal client base. Achieving regular 5* trip advisor ratings
- Handling several tasks a day, payroll, rota, social media and staff
- Responsible for building up a loyal team of employees (10 person)
Recruitment Consultant
Apple Recruitment
Belfast
2019.02 - 2019.11
- Sales focused role, commission element
- Achievements included working successfully with a major client - Belfast City Council
- Maintained regular follow-up with all candidates and clients
Other Hospitality experience
Various
2010.01 - 2019.01
- Daft Eddy’s Restaurant & Coffee House, 19 Coffee House Blackwood Golf Course, and the Big Society Oxford (working to fund University)
- Part time student employment during the holidays, Gap Year and subsequently full-time employment
Education
A Levels - History, English & RS
Strathearn School
Modern History -
Oxford Brookes University
Oxford 2015.01 - 2017.01
Skills
- Customer Service
- Front of House
- Attention to detail
- Communication skills
- Microsoft Office Suite
- Efficient and quick with tasks
Languages
English
Affiliations
- Skiing
- Golfing
- Hiking
- Travel
- Music
Timeline
Supervisor
Sugarcane Comber
2024.05 - 2025.03
Bar staff member
Gasthof Jakobar
2023.12 - 2024.04
Wild Tipi Host
Finnebrogue Woods
2023.08 - 2023.11
Café owner and Manager
Picnic Delicatessen
2020.07 - 2023.08
Recruitment Consultant
Apple Recruitment
2019.02 - 2019.11
Modern History -
Oxford Brookes University
2015.01 - 2017.01
Other Hospitality experience
Various
2010.01 - 2019.01
A Levels - History, English & RS
Strathearn School