Mohsin Beg
London,Greenwich
Summary
Forward-thinking Fraud Analyst with extensive experience in handling and processing fraud cases, transaction monitoring, and chargebacks. Knowledge in KYC/CDD/EDD. Exposure to PEP and Sanctions screening. Expert in MasterCard and Visa chargeback techniques, with detailed knowledge of AML laws/regulations. Skilled in customer behaviour profiling and blockchain technology, Direct exposure with victims of fraud and scam cases.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fraud Analyst
Uphold
London, London
12.2023 - 04.2025
- Company Overview: Uphold is an Americian Cryptocurrency company
- Uphold allows people to buy, exchange, trade and send money to more than 100 currencies and cryptocurrencies
- Reviewing customer accounts to spot suspicious behaviour
- Handled numerous complex cases of suspected online banking fraud successfully leading to their resolution.
- Monitored customer transactions to detect any abnormalities or discrepancies that could indicate fraudulent activity.
- Provided training on fraud prevention techniques to newly joined employees.
- Worked with law enforcement agencies to provide data and assist criminal investigations.
- Document and analyse fraud trends
- MI reporting
- Conducting KYC reviews and identifying customers ID&V
- Improving internal and external processes by sharing best practices
- Track and monitor mercant card holder disputes (VISA, Mastercard)
- Identify suspicious activity and raise accordingly
- Reviewing and investigating fraud activity
- Monitor real time queues and high risk transactions
- Conducting video calls with customers as part of transaction monitoring triggers and annual reviews
- Completing daily fraud reports
- Uphold is an Americian Cryptocurrency company
- Uphold allows people to buy, exchange, trade and send money to more than 100 currencies and cryptocurrencies
AML Remediation | Client File Reviewer
Canaccord Genuity Wealth Management
08.2023 - 12.2023
- To re-risk the client relationship using the AML risk rating tool
- To focus on the review of client files
- To undertake a CDD completeness check/data gap analysis to check that CDD is appropriate for the level of risk which the client poses to the company, that it is complete and up to date and that SOW/SOF information is complete
- To collect missing information and chase any requested information by communicating with clients and Executives
- To undertake a review of the activity on the account, ensuring it is in keeping with expectations
- To ensure that the account structure is correctly documented and that all parties are stored in database, to be included in the overnight screening
Tier One Bank | Section 166 Risk Advisory SME
Deloitte LLP
08.2022 - 06.2023
- Assisting the client to design a process framework to begin the implementation of S166 file gathering
- Utilizing internal SMEs to build, test and deploy model templates, files and processes for skilled person review
- Conducting PEP and Sanction reviews using systems such as, Moodys Analytics
- Acting as a SME function providing guidance and support to the team
- Developing MI material for case progression
- Raising any observations that can impact client’s policies and procedures
- Investigates and examines any gaps in policies, risk and where compliance failures have occurred
- Investigating and analysing potential fraudulent transactions
- Effective stakeholder engagement and relationship management
- Conducting structured document reviews and gap analysis against regulatory requirements and industry practice
- Assist in the delivery of Financial Conduct Authority Section 166 Skilled Persons engagements
- Working effectively with the Threat Analytics Subject Matter Experts to identify, elicit and document business requirements, complete model documentation and adhere to governance requirements
Financial crime specialist
Tymit
London
02.2021 - 07.2022
- Collaborating with other business departments to promote a positive financial crime culture through regulatory awareness and training
- Identify, report, and monitor any signs of AML, first party fraud and account takeover
- Work with the business to provide financial crime advice and guidance
- Proactively champion fair customer outcomes for all customers
- Complete all checks for new accounts, ie, providing proof of ID and address
- Monitoring the deposits made into the accounts for any suspicious activity
- Raising Suspicious Activity reports
Financial crime specialist
Curve
London
03.2019 - 11.2020
- Being on the front line of fraud detection, prevention and investigation as well as handling disputes and chargebacks
- I worked closely with the Operations and Compliance team and the Customer Experience team
- Investigating reports of fraudulent and disputed transactions and assisting customers that have been victims of fraud
- Carrying out monitoring of suspicious transactions and reaching out to customers about disputes or concerns related to their accounts
- Using in house and third-party systems to monitor for suspicious sign-ups and behaviours and conducting investigations into suspicious activity
- Supporting the customers throughout the dispute process from start to finish including handling all required documentation
- Preparing and submitting compliance and fraud reports to external partners
- Supporting the Customer Experience, Operations and Compliance teams, when necessary
- Resolving possible PEP and Sanctions matches
Investigator
Financial Ombudsman Service
London
03.2019 - 10.2019
- Advising of a fair outcome for financial complaints between businesses and consumers by listening carefully, asking thoughtful questions, thinking pragmatically and communicating effectively
- Contacting businesses and any third party who was involved in the complaint for more information and evidence of their case file
- Communicating with consumers and businesses via e-mail, letter and telephone
- Taking calls from the consumer helpline and potentially taking on new cases
- Signposting consumers to other Ombudsman services
- I deal with all types of complaints ranging from general banking complaints to fraudulent transactions, including any insurance cases
- Delivering my opinion in a durable medium
Fraud & Disputes Officer
Payment Cloud Technologies
London
02.2017 - 03.2019
- Daily transactional monitoring via Mastercard's Expert Monitoring System
- Managing and maintaining fraud levels at an acceptable level on a variety of prepaid cards, travel products and banking lite accounts
- Ensuring all fraudulent or disputed transactions are investigated and resolved within an acceptable timescale adhering to Payment Service Directive
- To submit Suspicious Activity Reports when there is a risk of money laundering or to report a proven fraud
- Identify fraud account applications, first party Fraud and Account Take over Identify fraud trends
- Providing Production Orders and Witness Statements to the Police/Court
- Cross examining all photographic ID and Proof of Address documents
- Carry out DPA requests sent by any Law Enforcement Agent
- Create DPA requests to be sent to merchants to investigate a fraudulent transaction
- Resolve any ongoing disputes for customers
- Raising Chargebacks to Mastercard
Online Fraud Analyst
Net-A-Porter
London
11.2015 - 02.2017
- Fraud checking all orders from US, UK and Asia Pacific regions
- Verifying all first time/suspicious orders with banks such as Barclays and American Express by completing a name and address check
- Identifying any fraud trends
- Dealing with emails from Customer Service with regards to any unauthorised or fraud cases
- Completing invoices on customers’ accounts
Billings Representative
UK2.NET
London
10.2014 - 11.2015
- Assisting in processing new account setup and maintenance for web hosting and domain registrations
- Analysing orders for any suspicious activity
- Assist all clients via telephone and email
- Work closely with the Sales and Marketing departments for queries clients may have
- Verifying all domain registrations are in accordance with ICANN's T&C's
- Keeping up to date with the latest web hosting packages and prices the sales/marketing departments introduce
Case Administrator
London Probation Trust
London
04.2014 - 10.2014
- Keeping up to date with the latest court hearings for the probation officers
- Providing a list of all new offenders that have been allocated to my probation officers
- Providing all witness statements to the probation officers
- Covering the reception area from time to time
- All basic Administration duties
Risk Analyst
Groupon UK
London
03.2011 - 12.2013
- Completing Fraud Reports which have a list of suspicious accounts within a given deadline
- Remove any accounts which are deemed to be fraudulent from our systems and refund the genuine card holder
- Completing DPA request for Banks and Law Enforcement Agents
- Communicate with customers who have been victims of fraud
- Provide an enhanced security check for any customers that have suspicious activity on their accounts
- Cross examining all Photographic ID as part of our KYC policy
Education
ICA Certificate in Financial Crime and Prevention -
Unknown
Unknown, UnknownSkills
- Time management aptitude
- Knowledge of fraud schemes
- Payment systems experience
- AML procedures understanding
- Phishing identification
- Customer behaviour profiling
- Blockchain technology understanding
- Fraud detection software proficiency
- Customer Service
- Microsoft Office Suite
- Decision making
- Critical-thinking
Certification
ICA Financial Crime Prevention certificate.
References
References available upon request.
Timeline
Fraud Analyst
Uphold
12.2023 - 04.2025
AML Remediation | Client File Reviewer
Canaccord Genuity Wealth Management
08.2023 - 12.2023
Tier One Bank | Section 166 Risk Advisory SME
Deloitte LLP
08.2022 - 06.2023
Financial crime specialist
Tymit
02.2021 - 07.2022
Financial crime specialist
Curve
03.2019 - 11.2020
Investigator
Financial Ombudsman Service
03.2019 - 10.2019
Fraud & Disputes Officer
Payment Cloud Technologies
02.2017 - 03.2019
Online Fraud Analyst
Net-A-Porter
11.2015 - 02.2017
Billings Representative
UK2.NET
10.2014 - 11.2015
Case Administrator
London Probation Trust
04.2014 - 10.2014
Risk Analyst
Groupon UK
03.2011 - 12.2013
ICA Certificate in Financial Crime and Prevention -
Unknown
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