Mohaned Abdallah Abdalwahed Mohamed
London,Westminer
Summary
Dedicated professional with a strong focus on customer service and interpersonal communication. Demonstrates expertise in strategic planning, resourcefulness, and conflict resolution. Adept at ensuring regulatory compliance and leading teams with cultural awareness and a positive work ethic. Skilled in hospitality, COSHH control, and excellent coordination. Committed to maintaining a professional attitude while achieving organisational goals.
Resourceful Chef de Partie with creative flair for dish creation and presentation. Team player offering well-developed culinary abilities and advanced knife skills. Proven history training new kitchen personnel to maintain rigorous high standards.
Creative individual with steady focus on acquiring culinary experience. Motivated to learn dynamics of cooking and using finest ingredients to produce delicious meals. Comprehends kitchen principles and amenable to deliver quality standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chef de partie
Radisson Blu Hotel
London
02.2024 - Current
- Improved presentation of dishes by incorporating innovative plating techniques.
- Supervised junior staff, ensuring efficient teamwork during service hours.
- Demonstrated versatility by preparing both hot and cold meals as required.
- Incorporated seasonal produce into menus for freshness and variety.
- Prepared sauces, stocks and soups whilst following traditional recipes.
- Adapted quickly under high-pressure situations to deliver consistent results.
- Worked closely with senior chefs for menu planning.
- Managed portion control effectively, reducing waste significantly.
- Enhanced flavour profiles by experimenting with various ingredients and cooking techniques.
- Adhered strictly to food hygiene regulations, ensuring safe preparation at all times.
- Streamlined kitchen operations, leading to smoother service during busy periods.
- Assisted head chef in delivering quality dishes within tight deadlines.
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Prepared, produced and packed food in tight timescales.
- Checked freezers and refrigerators to verify correct storage and temperatures.
- Followed recipe specifications strictly to produce high volume of food orders.
- Handled special customer requests to meet dietary needs and mitigate allergen risks.
- Removed expired food from kitchen areas, composting waste and recycling packaging.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
- Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.
Commis chef
Radisson Blu Hotel
London
02.2023 - 02.2024
- Ensured proper portion control reducing unnecessary wastage.
- Managed waste efficiently to minimise restaurant costs.
- Maintained high hygiene standards throughout kitchen operations.
- Organised storage areas for easy access to ingredients during busy periods.
- Enforced health and safety guidelines amongst the team, promoting a safe working environment.
- Collaborated with team members for smooth kitchen operations.
- Trained under experienced chefs increasing professional culinary skills.
- Enhanced customer satisfaction with timely meal preparation.
- Prepared ingredients for head chef to ensure efficient service.
- Complied with food safety regulations.
- Carried out tasks assigned by Chef De Partie.
- Cooked and presented dished in line with standardised recipes.
- Consistently ensured excellent food quality standards for outstanding customer satisfaction.
- Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
Business owner
YoYo Restaurant
Sudan
11.2018 - 01.2022
- Negotiated with vendors for cost-effective procurement of supplies.
- Ensured seamless operation with consistent staff training sessions.
- Redesigned dining area layout to maximise seating capacity without compromising comfort or accessibility features.
- Promoted the restaurant on social media platforms for increased visibility and patronage.
- Handled customer complaints, resulting in improved guest relations.
- Crafted seasonal menus featuring locally sourced produce, promoting sustainability and supporting small businesses.
- Optimised inventory control procedures reducing wastage and increasing profitability.
- Maintained high hygiene standards, contributing to excellent health inspection results.
- Conducted regular staff meetings to improve communication and team cohesion.
- Managed daily operations to maintain smooth service flow.
- Scheduled staff shifts ensuring optimal coverage during peak hours.
- Managed payroll by tracking employee hours and entitlements.
- Recruited staff to fill vacancies and accommodate growth.
- Tracked and sourced supplies to keep ingredients fresh and minimise waste.
- Managed repair and maintenance activities to fix broken and faulty equipment.
- Completed accurate end-of-day financial routines for cash and card transactions.
Deputy general manager
The Royal College of Polytechnic Studies
Sudan
07.2015 - 11.2018
- Ensured smooth business operations whilst managing multiple departments.
- Oversaw daily operations, met organisational objectives.
- Maintained open communication channels with stakeholders for transparent operations.
- Facilitated regular audits to ensure regulatory compliance.
- Fostered positive work environment by promoting teamwork and collaboration.
- Coordinated staff training programmes, improved performance standards.
- Led team meetings to boost morale and enhance communication.
- Achieved client satisfaction with exceptional customer service skills.
- Handled high-stress situations calmly, mitigated potential conflicts.
- Assisted General Manager to ensure site consistently achieved or surpassed annual financial targets.
- Coached and developed new talent by monitoring individual performance, conducting appraisals and providing meaningful feedback.
General Director of Exams Boards
The Royal College of Polytechnic Studies
Sudan
01.2014 - 07.2015
- Collaborated with faculty members to establish clear examination guidelines.
- Increased efficiency by implementing new examination procedures.
- Assisted in the creation of examination timetables, ensuring fairness in scheduling.
- Aided in updating university's online portal with accurate exam details promptly.
- Streamlined communication processes to enhance clarity among staff and students.
- Handled rescheduling requests professionally, mitigating potential conflicts and dissatisfaction.
- Managed examinations results. This included preparing for the results to be handed to each student/candidate.
- Managing invigilators, by continuously giving them the required trainings and keeping them informed with rules and regulation changes on an annual basis.
- Updating examination related polices
Customer care team leader
MTN
Sudan
03.2013 - 07.2014
- Monitored individual performance, ensuring alignment with company objectives.
- Devised strategies for resolving complex issues swiftly.
- Liaised with senior management on key decisions affecting the customer journey.
- Implemented data-driven approaches towards improving overall client satisfaction rates.call
- Monitored calls daily, provided constructive feedback to agents on their performance metrics.
- Developed effective rapport with customers through empathetic communication, ensured repeat business engagements.
- Managed escalated customer complaints, resolved issues promptly and professionally.
- Supervised shift operations whilst ensuring adherence to company guidelines and protocols.
- Maintained high-quality service by enforcing customer service standards.
- Followed up customer queries to check provided solutions met expectations.
IT support engineer
AC Techno Constructions CO. Ltd
Sudan
03.2012 - 03.2013
- Performed root cause analysis on recurring IT issues leading to more permanent solutions being implemented.
- Installed and configured computer hardware components to enhance system functionality.
- Conducted training sessions for staff on new software applications, enhancing their productivity levels.
- Maintained high client satisfaction with prompt technical support response times.
- Rectified IT issues by liaising with clients and troubleshooting software problems.
- Enhanced overall network performance implementing routine checks and updates.
- Set up user accounts and passwords ensuring secure access to networks and systems.
- Regularly updated antivirus software, preventing potential cyber threats from harming systems or data loss as a result of such attacks.
General Coordinator of software courses
Minds Training Centre
Sudan
02.2012 - 03.2013
- Offered user training on new software systems for increased understanding and use efficiency.
- Coordinated with development team to implement software updates.
- Maintained up-to-date knowledge of the latest IT trends and technologies, staying competitive in the industry.
- Improved system efficiency by troubleshooting software issues.
- Updated system documentation with new software processes.
- Collaborated closely with IT support teams to streamline processes and improve services delivery.
- Installed and configured hardware and software components to ensure optimal functionality.
- Installed new software for users and monitored version and patch update requirements.
- Prepared equipment for staff use, installing cables, operating systems, and software.
Education
Diploma of Higher Education - Information Technology Engineering
National Rebat University
Sudan /2008 - /2011
Diploma of Higher Education - Advanced Computer Course (A.C.C)
Stately Institute
Sudan /2011 - /2012
Diploma of Higher Education - Advanced PC Maintenance (Hardware & Software)
Stately Institute
Sudan /2011 - /2012
Diploma of Higher Education - Project Management Professional Preparatory Course
Halim Capacity Building Training Centre
Sudan /2012 - /2013
Skills
- Customer service-oriented
- Interpersonal communication
- Strategic planning
- Resourcefulness
- Conflict Resolution
- Regulatory compliance
- Team Leadership
- Cultural awareness
- Positive work ethic
- Professional attitude
- Hospitality
- Control of Substances Hazardous to Health (COSHH)
- Excellent coordination
Languages
Arabic
Native
English
Upper intermediate
Certification
Food Safety Level 2 - 02/06/2024
Health & Safety Level 2 - 02/06/2024
COSHH: Working with Hazardous Substances - UK - 09/06/2024
First Aid Awareness - 09/06/2024
Data Privacy Foundations - 09/06/2024
Customer Service - 09/06/2024
Working in a Kitchen - 09/06/2024
Disability Awareness - 09/06/2024
Food Allergens - 28/10/2024
Timeline
Chef de partie
Radisson Blu Hotel
02.2024 - Current
Commis chef
Radisson Blu Hotel
02.2023 - 02.2024
Business owner
YoYo Restaurant
11.2018 - 01.2022
Deputy general manager
The Royal College of Polytechnic Studies
07.2015 - 11.2018
General Director of Exams Boards
The Royal College of Polytechnic Studies
01.2014 - 07.2015
Customer care team leader
MTN
03.2013 - 07.2014
IT support engineer
AC Techno Constructions CO. Ltd
03.2012 - 03.2013
General Coordinator of software courses
Minds Training Centre
02.2012 - 03.2013
Diploma of Higher Education - Information Technology Engineering
National Rebat University
/2008 - /2011
Diploma of Higher Education - Advanced Computer Course (A.C.C)
Stately Institute
/2011 - /2012
Diploma of Higher Education - Advanced PC Maintenance (Hardware & Software)
Stately Institute
/2011 - /2012
Diploma of Higher Education - Project Management Professional Preparatory Course
Halim Capacity Building Training Centre
/2012 - /2013
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