Mohan Kumar Karuppusamy

• Led successful execution of multiple high profile-events for the clients in corporate, non-profit and entertainment industries.
• Planned and organised teams for consistent productivity during event space setups.
• Managed food and beverage services tailored to client specifications during events.
• Created requisitions for beverages and dry store items based on event requirements.
• Suggested additional items to clients, enhancing sales opportunities.
• Assessed event success through client feedback to identify improvement areas.
• Cultivated positive client relationships through exceptional customer service, fostering repeat business.

Led event operations at Savoy Hotel, Royal Lancaster Hotel, and Park Hilton Hotel.

• Configured event halls according to Banquet Event Orders.
• Maintained comprehensive knowledge of menu items, garnishes, ingredients, and preparation methods.
• Served food courses and alcoholic beverages promptly to guests.
• Ensured adherence to quality standards throughout service.
• Recorded orders accurately while collaborating with team members to exceed guest expectations.