Mohan Dahal
Leicester,England
Summary
Customer-focused professional with 7 years of experience in hospitality, business operations and finance administration. Expertise in customer service, inventory management, cash handling and teamwork. Demonstrates strong communication and organisational skills, contributing to efficient daily operations and effective performance under pressure.
Overview
3
3
Languages
4
4
years of post-secondary education
6
6
years of professional experience
Work history
Assistant manager
Skye Inn Kathmandu Pvt. Ltd.
Kathmandu, Nepal
2022.10 - 2026.09
- Oversee daily operations to ensure seamless and efficient departmental functions.
- Supervise and coach staff to maintain high performance standards during shifts.
- Track expenses, manage budgets, and support accurate accounting for finances.
- Manage guest relations to consistently deliver exceptional customer service.
Store assistant
Bhat Bhatani
kathmandu, Nepal
2020.07 - 2022.09
- Managed inventory daily to avoid stock shortages and keep shelves full.
- Coordinated with team members for smooth store operations during shifts.
- Completed accurate price checks to ensure correct billing at the till.
- Handled complaints efficiently, ensuring customer satisfaction.
Education
Bachelor of Business Studies - Finance
Tribhuvan University
Kathmandu Nepal 2019.12 - 2023.12
Master of Business Administration - Business Management
York St John University
London 2026.09 -
Skills
- Retail operations
- Inventory management
- Cash management
- Budget Management
- Customer relations
- Time management
- Problem solving
- Teamwork & Communication
- Adaptability under pressure
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Proficient (C2)
Timeline
Master of Business Administration - Business Management
York St John University
2026.09 -
Assistant manager
Skye Inn Kathmandu Pvt. Ltd.
2022.10 - 2026.09
Store assistant
Bhat Bhatani
2020.07 - 2022.09
Bachelor of Business Studies - Finance
Tribhuvan University
2019.12 - 2023.12