MOHAMMED ZIYAUDDIN MOAHMMED RAFIUDDIN
Romford
Summary
Intend to build a career with esteemed organization with growth environment, which will help me to explore myself fully and realize my potential initiatives sense of responsibility, ability to plan and organize work, ability to analyze and ability to communicate and effective working relationship with people of different background are my plus points. For scaling new heights, I am looking for an organization with result that can encourage my capabilities, competence and hard work.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
1
1
Language
Work History
Overall
Experience
5.8 years of experience in Banking Sector and Administrative Sector.
Assistant Executive
Fab Utilities Ltd
London
11.2020 - 11.2021
- Kept organization in compliance with regulations and internal requirements
- Exceeded goals through effective prioritization and consistent work ethic
- Organized files to support efficiency and traceability
- Engaged with customers to better understand needs and deliver excellent service
- Managed complaints with calm, clear communication and problem-solving
- Managed bookings to optimize team availability
- Prepared orders to deliver excellent presentation and quality standards.
Assistant Manager
ICICI BANK LTD
Chennai
02.2020 - 09.2020
- Salary Group)
- To acquire new to Bank customer and pursue new business relationships
- Team Handling
- Salary Account Opening
- Term Deposits
- Credit Cards
- Demat Account
- Life insurance/General insurance
- Mutual Funds
- Main Objectives and Activities:
- Working in Implementation and Support divisions of Banking Products
- Ensures issues are identified, Tracked and Reported on and resolved in a timely manner
- Works with client personnel to identify required changes
- Communicates needed changes to development team
- Consistently
- Delivers high-quality services to clients
- Business Skills:
- Develops relationships with client personnel that foster client ties
- Communicates effectively with client to identify needs and evaluate alternative business solutions with project management
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Manages client expectations effectively
- Maintained friendly and professional customer interactions.
Assistant Manager
AXIS BANK LTD
Chennai
08.2016 - 02.2020
- To acquire new to Bank customer and pursue new business relationships
- Team Handling
- Salary Account Opening
- Term Deposits
- Credit Cards
- Demat Account
- Life insurance/General insurance
- Mutual Funds
- Main Objectives and Activities:
- Working in Implementation and Support divisions of Banking Products
- Ensures issues are identified, Tracked and Reported on and resolved in a timely manner
- Works with client personnel to identify required changes
- Communicates needed changes to development team
- Consistently
- Delivers high-quality services to clients
- Business Skills:
- Develops relationships with client personnel that foster client ties
- Communicates effectively with client to identify needs and evaluate alternative business solutions with project management
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Manages client expectations effectively
- Maintained friendly and professional customer interactions.
Executive
YES BANK LTD
Chennai
11.2015 - 06.2016
- Account Opening)
- Work Handled - Customers Interaction
- Product Explanation
- Checking KYC Documentation and collection of other required document
- Created innovative and successful marketing plans to increase company awareness, sales and ensure growth
- Raised customer satisfaction, helping to build lasting relationships with customers
- Educated and guided customers through product use, providing real-time instruction and support.
Education
Master of Science - Accounting and Finance
Anglia Ruskin University
London, United Kingdom 09.2020 - 01.2022
B.Com - Banking Management
The New College, University Of Madras
Chennai, India 04.2012 - 03.2022
A Level -
Madrasa-I-Azam Hr,Sec,School
Chennai, India 04.2010 - 03.2012
GCSEs
Madras-I-Azam Hr,Sec,School
Chennai,India 04.2006 - 03.2010
Skills
Multitasking AbilitiesMS OfficeMS ExcelITSalesSelf-MotivatedDecision-MakingTime Management SkillsProblem-solvingProduct and service knowledgeConfident communicatorDependable and ResponsibleTeambuildingTeamwork and Collaboration
Visa Status
Graduate Visa Holder (with right to work) Exp Date: 02/2024
Timeline
Assistant Executive
Fab Utilities Ltd
11.2020 - 11.2021
Master of Science - Accounting and Finance
Anglia Ruskin University
09.2020 - 01.2022
Assistant Manager
ICICI BANK LTD
02.2020 - 09.2020
Assistant Manager
AXIS BANK LTD
08.2016 - 02.2020
Executive
YES BANK LTD
11.2015 - 06.2016
B.Com - Banking Management
The New College, University Of Madras
04.2012 - 03.2022
A Level -
Madrasa-I-Azam Hr,Sec,School
04.2010 - 03.2012
GCSEs
Madras-I-Azam Hr,Sec,School
04.2006 - 03.2010
Overall
Experience