SLEIMAN DARWISH
Liverpool,United Kingdom
Summary
Dedicated and detail-oriented professional with a strong foundation in IT, holding a Distinction* in an IT Extended Diploma and currently pursuing a BSc (Hons) in Computing at Liverpool John Moores University. Proven experience in administrative support, digital systems, and technical troubleshooting through my current role as an Enrichment Officer. Skilled in Microsoft Office Suite, CRM platforms, data management, and virtual collaboration tools such as Teams and Zoom. Adept at providing user-focused support, maintaining accurate records, and ensuring efficient system operations. Committed to continuous development and applying technical expertise to support business and user needs.
Overview
4
4
years of professional experience
Work history
Enrichment Coordinator
St Helens College
St Helens, UK
04.2025 - Current
- Plan and deliver engaging enrichment activities and events, promoting diversity, wellbeing, and student development.
- Design digital posters and promotional materials using Canva and manage online event marketing through social media and internal platforms.
- Track student engagement and feedback using Microsoft Forms, Excel, and college CRM systems to report on impact.
- Support digital literacy by encouraging students use of online learning tools and delivering basic IT-focused sessions when needed.
- Coordinate hybrid events using Zoom and Microsoft Teams, ensuring technical setup and smooth virtual delivery.
- Collaborate with staff across departments using shared cloud platforms like OneDrive and Teams to streamline enrichment planning.
- Handled sensitive information with discretion and professionalism.
Matchday Crowd Steward
Liverpool Football Club
Liverpool, United Kingdom
11.2023 - 12.2024
- Collaborate effectively as a vital member of the stewarding team to ensure the execution of a safe event
- Adhered to health and safety regulations to maintain a safe working environment.
- Compile detailed, well-documented report cards for any recordable incidents, ensuring clarity and accuracy in reporting
College Information Advisor
The City of Liverpool College
Liverpool, United Kingdom
08.2024 - 09.2024
- Provided frontline support by handling student inquiries across multiple channels, including phone, email, live chat, and face-to-face interactions
- Guided prospective and current students through the enrolment process, offering assistance with applications and course selections
- Translated for Arabic-speaking students, ensuring clear communication and accessibility in student services
- Maintained accurate student records by logging interactions and follow-ups in the college CRM system
- Collaborated with faculty and administrative teams to provide timely and accurate information about courses, events, and student support services
Enrolment Assistant
The City of Liverpool College
Liverpool, United Kingdom
08.2024 - 09.2024
- Supported new students through the enrolment process, ensuring a smooth and efficient experience
- Explained course options, entry requirements, and funding opportunities, helping students make informed decisions
- Assisted with application submissions, document verification, and system data entry, ensuring accuracy in student records
- Provided technical support for students navigating the college's online enrolment system
- Translated for Arabic-speaking students, ensuring accessibility and clear communication throughout the enrolment process
- Liaised with faculty and administrative teams to ensure students were placed in the correct courses based on their qualifications and interests
- Handled inquiries via phone, email, and in-person, offering guidance on course selections, registration, and student support services
Students' Union President
The City of Liverpool College
Liverpool, United Kingdom
09.2023 - 07.2024
- Led student engagement initiatives, organizing clubs, cultural events, and leadership programs.
- Advocated for student welfare, ensuring inclusivity in enrichment activities.
- Planned and managed events such as Eid celebrations, Ramadan awareness, and Mental Health campaigns.
- Executed awareness campaigns on International Women’s Day, neurodiversity, and cultural diversity.
- Managed event budgets and coordinated a 14-officer student parliament team.
- Collaborated with faculty and external organizations to expand student opportunities.
- Promoted student activities through digital campaigns, increasing participation and awareness.
- Represented students in meetings, ensuring their voices were heard in policy and decision-making.
Student Governor
The City of Liverpool College
Liverpool, United Kingdom
12.2021 - 07.2024
- Advocated for student welfare and enrichment programs by actively participating in governance meetings
- Influenced policy decisions to improve student experience, ensuring student voices were represented
- Collaborated with senior leadership to enhance extracurricular activities and student support services
- Contributed to funding decisions that supported enrichment initiatives and student wellbeing programs
- Reviewed and advised on college strategies to improve engagement, inclusivity, and student success
Teacher
Al-Rahma Centre
Liverpool, United Kingdom
02.2022 - 06.2023
- Taught Arabic language to students aged 5 to 16, fostering linguistic and cultural understanding.
- Developed engaging lesson plans tailored to different age groups and learning abilities.
- Created an interactive and supportive classroom environment, encouraging student participation.
- Communicated regularly with parents about their children's performance and behaviour at school.
Education
Bachelor of Science - Computing
Liverpool John Moores University
09.2024 -
BTEC Level 3 Extended Diploma in IT - Information Technology
The City of Liverpool College
09.2022 - 08.2024
A Level - Arabic
Al-Ghazali Centre
09.2022 - 06.2023
Skills
- People Management
- Organizational Consulting
- Event Planning & Management
- Leadership & Team Coordination
- Organisational & Administrative Skills
- Knowledge of operating systems
- IT consultation
- Digital Promotion & Social Media Management
- Cultural Awareness & Inclusivity
- Public Speaking & Communication
- Project & Budget Management
- Problem-Solving
- Project Management
- Cloud computing knowledge
- Adaptable to technology changes
- Data backup procedures
- Troubleshooting expertise
- IT strategy development
- Hardware installation and maintenance
- Software installation and upgrades
- Cybersecurity practices
- Calm under pressure
Languages
English
Fluent
Arabic
Native
Accomplishments
Liverpool Adult and Community Skills Learner of the Year
Timeline
Enrichment Coordinator
St Helens College
04.2025 - Current
Bachelor of Science - Computing
Liverpool John Moores University
09.2024 -
College Information Advisor
The City of Liverpool College
08.2024 - 09.2024
Enrolment Assistant
The City of Liverpool College
08.2024 - 09.2024
Matchday Crowd Steward
Liverpool Football Club
11.2023 - 12.2024
Students' Union President
The City of Liverpool College
09.2023 - 07.2024
BTEC Level 3 Extended Diploma in IT - Information Technology
The City of Liverpool College
09.2022 - 08.2024
A Level - Arabic
Al-Ghazali Centre
09.2022 - 06.2023
Teacher
Al-Rahma Centre
02.2022 - 06.2023
Student Governor
The City of Liverpool College
12.2021 - 07.2024
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