Results-driven sales professional with a robust background in customer support, account management and marketing strategy. Demonstrates proven success in sales tracking, campaign development, and CRM system management. Adept at building and maintaining client relationships, leading high-performing teams and delivering training that drives motivation & goal achievement on the sales floor.
Skilled in KPI tracking, customer service operations, and feedback analysis using platforms such as Qualtrics. Brings excellent communication, time management and organisational skills to support team performance and exceed sales targets. Certified in customer service with a strong focus on empathy, active listening, and maintaining composure under pressure. Ready to leverage a proactive and resourceful approach to drive customer satisfaction, sales growth, and operational excellence in a dynamic sales environment.