Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

MOHAMMED RAZA SHAIKH

Nuneaton,WAR

Summary

I am a dedicated professional with expertise in customer service, communication, initiative and teamwork. Combined with the ability to think quickly to resolve problems and adapt to changes, Proficient in Microsoft Office, including Word and Excel, as well as EPOS systems. Committed to delivering exceptional service and enhancing operational efficiency. Seeking opportunities to leverage skills in a dynamic environment. Takes a positive, can-do approach and rapidly learns new skills and make a great team player.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education

Work history

Warehouse operator

RS Components
Nuneaton, Warwickshire
10.2024 - Current
  • Updated computer systems with new stock data promptly after receipt of deliveries,.
  • Collaborated with team members for smooth warehouse operations.
  • Communicated effectively with supervisors, improving overall workflow.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.

Sales Assistant and Back Office Executive

Texaco
Batley, Kirklees
06.2023 - 09.2024
  • Greet customers entering store and responded promptly to customer needs.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Maintained accurate records of all back-office activities for audit compliance.

Cashier

Oodles Resturant
London, Ilford
07.2022 - 05.2023
  • Always greet customers with a smile.
  • Be polite and patient, especially when things get busy.
  • Listen carefully to the customer's needs, whether they're asking about a product or looking for assistance with something.
  • Get comfortable with the point-of-sale (POS) system to quickly process transactions.
  • During busy hours, stay calm and focused. Prioritize tasks without rushing through them.

Receptionist / Virtual Front desk (U.S BASED)

kiosist L.T.D
Surat, India
09.2019 - 06.2022
  • Performed all the tasks of a front desk via a remote system, Using different P.M.S like Synix, Hotel key and learn all the new softyware being used.
  • Ensure customers are welcomed with a smooth Check-in, and check-out process from the hotel in the USA using the virtual front desk.
  • Doing reservations, Cancelling and modification of bookings of hotel rooms to a high standard.
  • Efficiently handled customer service complaints, and quickly implemented efficient solutions.

Education

International Business Management -

University of East London
06.2022 - 05.2023

Deploma - Hospitality And Travel And Tourism

Sheltas Institution
01.2018 - 12.2018

Bachelor of commerce -

Maharaja Ganga Singh University
06.2015 - 03.2019

H.S.C - Commerce

P.E.M.P.H.S
05.2013 - 05.2015

S.S.C -

P.E.M.P.H.S

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Microsoft office Including Words And Excel
  • EPOS System

Affiliations

  • Football
  • Swimming
  • Chess

Languages

English
Hindi
Gujarati

Timeline

Warehouse operator

RS Components
10.2024 - Current

Sales Assistant and Back Office Executive

Texaco
06.2023 - 09.2024

Cashier

Oodles Resturant
07.2022 - 05.2023

International Business Management -

University of East London
06.2022 - 05.2023

Receptionist / Virtual Front desk (U.S BASED)

kiosist L.T.D
09.2019 - 06.2022

Deploma - Hospitality And Travel And Tourism

Sheltas Institution
01.2018 - 12.2018

Bachelor of commerce -

Maharaja Ganga Singh University
06.2015 - 03.2019

H.S.C - Commerce

P.E.M.P.H.S
05.2013 - 05.2015

S.S.C -

P.E.M.P.H.S

Similar Profiles

Create profile
MOHAMMED RAZA SHAIKH