Java
Mohammed Omar Sayed
Software Developer
Cambridge
Overview
10
10
years of professional experience
Work History
Freelancing & Supporting Various Family Businesses
Self-Employed
08.2014 - 12.2020
- Installation of LANs and wireless networks for clients
- Providing general IT support, and providing onsite visits to resolve issues,
- Installation, maintenance / Patch panel cabling for home networks and wireless network setup
Infrastructure Support Analyst
Marks & Spencer
Uxbridge
07.2013 - 08.2014
- Identified and executed service improvement activities, and project based work leading to the development and deployment of new infrastructure related templates for Remedy software
- Created documents and optimized processes for everyday operational activities and deployed SOPs to service desk analysts
- Monitored infrastructure services, reported on KPIs and metrics to agreed SLAs
- Interacted with other technical service teams in Global IT, Service Desk, Tech Ops and Security/Net Ops providing support as required.
Systems & Infrastructure /Application Support Analyst
Trapeze ITS UK Ltd
Loughton
03.2011 - 04.2013
- Working in the infrastructure monitoring team, tasked primarily to maintain and monitor operations of approximately 9000 London buses with on board bespoke hardware and software.
- And generated assessment reports periodically to senior Management and (TFL) and Network Operations Centre (NOC)
- Manage 1st and 2nd line support for LBSL (TFL) systems, applications and services to 20 different operators in different locations throughout inner and greater London
- Implemented HP-Open view 24/7 monitoring, NetIQ Datacenter/ Windows/Unix for network management
Education
BSc(Hon’s) - Mathematics
Open University
A-Levels
Long Road Sixth Form College
01.1991 - 04.1993
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Sawston Village College
01.1987 - 04.1991
Skills
Excellent Communication
undefinedSoftware
Python
Full Stack Developer, (HTML,CSS, JavaScript, NodeJS, React)
Java Programming
Captita 10 Week 'Software Developement Bootcamp'
learned the fundamentals of coding, software methodologies and more. And gained a solid foundation in the following:
- Stages of the software development lifecycle
- Software methodologies and achieving effective delivery
- Coding standards, principles, practices and design processes
- Deployment, configuration management and version control systems
- Writing and debugging code
- Distinguishing coding solutions
- Fixing bugs – techniques and prevention
Timeline
Freelancing & Supporting Various Family Businesses
Self-Employed
08.2014 - 12.2020
Infrastructure Support Analyst
Marks & Spencer
07.2013 - 08.2014
Systems & Infrastructure /Application Support Analyst
Trapeze ITS UK Ltd
03.2011 - 04.2013
A-Levels
Long Road Sixth Form College
01.1991 - 04.1993
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Sawston Village College
01.1987 - 04.1991
BSc(Hon’s) - Mathematics
Open University
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