Mohammed Nasim Ali
Ilford,Essex
Summary
Alongside holding a BA (Hons) in Accounting and Finance, I have dedicated my time to strengthening and refining my skills in finance. I have consolidated my skills and expertise in interpersonal communication, building rapport, and meeting objectives. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
9
9
years of professional experience
Work history
Maintenance Administrator
Wentworth Estates
Ilford, Essex
02.2024 - Current
- Scheduled and organised planned and emergency maintenance work
- Logged and updated work orders on the maintenance system
- Communicated with engineers, contractors, and suppliers to ensure work was completed on time
- Kept accurate maintenance records and updated asset information
- Monitored planned maintenance schedules to ensure compliance
- Prepared weekly and monthly maintenance reports
- Tracked maintenance spending and kept records of costs
- Responded to maintenance queries and provided updates to staff and contractors
- Arranged site access and ensured required paperwork was in place
- Used Microsoft Office (Excel, Word, Outlook) for reporting and administration
- Maintained organised digital and paper filing systems
Director
Candy Spot Ltd
02.2020 - 01.2022
- Curated a unique range of American candies through strategic supplier partnerships
- Managed daily operations and inventory, reducing stock shortages
- Delivered personalised customer experiences and implemented loyalty programs, increasing repeat business
- Developed and executed marketing campaigns, boosting foot traffic and online sales
- Managed budgets and pricing strategies, achieving a 20% increase in monthly sales
- Ensured compliance with health, safety, and licensing regulations
- Built local business partnerships to expand customer reach
Customer Service Advisor
Euro Car Parts
07.2018 - 01.2020
- Processed orders and transactions accurately, ensuring efficient service and customer satisfaction
- Handled high call volumes, improving response and handling times
- Collaborated with colleagues and departments to maintain smooth workflows
- Participated in quality assessments, consistently achieving high service standards
- Implemented proactive solutions to resolve customer issues and prevent errors
- Took initiative in personal development to enhance skills and support team performance
- Strengthened client relationships with clear communication and problem-solving skills.
Sales advisor
IXL Trading Ltd
12.2017 - 05.2018
- Prepared and submitted regular performance reports to management
- Maintained accurate records and organised reporting systems
- Compiled monthly team data and ensured timely submission
- Handled 30–40 calls per day, responding to enquiries professionally
- Resolved customer issues and maintained high service standards
- Liaised with different departments and branches to share information
- Reviewed data to identify trends and support improvements
- Delivered excellent customer service by addressing and resolving queries.
Accounting assistant
Pristine Linen
02.2017 - 11.2017
- Consistently met tight deadlines for financial reporting, contributing to the timely completion of month-end and year-end closing processes
- Utilized Excel for data entry, financial analysis, and reporting to make accurate records
- Monitored and controlled company income and expenses, analyzing spending patterns and recommending cost-saving measures
- Successfully resolved discrepancies with customers resulting in improved customer relationships.
Education
BA (Hons) - Accounting and Finance
University of Greenwich
LondonA-Levels -
Loxford Sixth Form College
IlfordGCSEs -
Loxford Secondary School
IlfordSkills
- Attention To Detail
- Adaptability and flexibility
- Data anaylsis
- Leadership and Management
- Ethical Conduct
- Working Under Pressure
- Team Collaboration
- Strong organisational and time management skills
- Excellent written and verbal communication
- Accurate data entry and record keeping
- Confident using Microsoft Office (Word, Excel, Outlook)
- Ability to prioritise workload and meet deadlines
- Professional telephone and email manner
- Document preparation and filing management
- Problem-solving and decision-making skills
- Maintaining confidentiality and handling sensitive information
Affiliations
- Social Media Marketing
- Football
- Gym
References
References available upon request.
Timeline
Maintenance Administrator
Wentworth Estates
02.2024 - Current
Director
Candy Spot Ltd
02.2020 - 01.2022
Customer Service Advisor
Euro Car Parts
07.2018 - 01.2020
Sales advisor
IXL Trading Ltd
12.2017 - 05.2018
Accounting assistant
Pristine Linen
02.2017 - 11.2017
BA (Hons) - Accounting and Finance
University of Greenwich
A-Levels -
Loxford Sixth Form College
GCSEs -
Loxford Secondary School