Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Languages
Timeline
Generic

FARHAN UR RAHMAN Mohammed

Norwich,United Kingdom

Summary

Accomplished professional with expertise in customer service, sales and purchase orders, and staff training. Proven track record in profit maximisation and cost-reduction strategies, consistently achieving key performance indicators. Skilled in managing new business invoices and driving operational efficiency. Seeking to leverage extensive experience to contribute to organisational growth and success.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work history

Assistant manager

Papa John's Pizza PLUMSTEAD ROAD207,NR1 4AB
Norwich, Norfolk
12.2022 - 07.2025
  • Detail-oriented, determined leader with 4+ years of Kitchen Management experience recruiting, hiring, and developing productive kitchen staff that maintains brand integrity, optimizes revenue, and delivers enjoyable dining experiences for customers.
  • Skilled in communicating and establishing relationships effectively with restaurant owners and staff, health inspectors, and third-party vendors.
  • Exceptional skills in planning, scheduling, and managing tasks in challenging situations.
  • Facilitating manager with rota coordination, managing staff and store in absence
  • Minimised inventory loss for improved profit margins.

Assistant manager as volunteer

A Phone Shop Ltd
Norwich, Norfolk
11.2024 - 06.2025
  • Providing excellent customer service.
  • Keeping a high level of cleanliness and hygiene in the store.
  • Improved customer service by implementing new procedures and protocols.
  • Motivating staff members to meet and surpass targets.
  • Passing on managerial communications to other members of staff and ensuring that these are implemented.
  • Maintaining and monitoring store inventory.
  • Ensuring that the store is clean, safe & presentable for customers.
  • Developed strong relationships with suppliers, ensuring timely delivery of products.
  • Taking over responsibility for the store if the Manager is absent.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Managed all type of customer and offers a good deal's, which results sales increased by 15%

Team leader & main engineer

faizul communication
Hyderabad
07.2015 - 04.2016
  • Delivered high-quality code whilst adhering to industry best practices and guidelines.
  • Repaired or replaced customer mobile devices to restore functionality.
  • Serviced and repaired smartphones and tablets, replacing old or worn-out parts with new items.
  • Performed software updates to fix bugs and patch vulnerabilities.
  • Coordinated daily tasks, ensuring smooth workflow within team.
  • Reduced staff turnover with effective motivation strategy.

Service Technician

Al-madina MOBILE SHOP
Hyderabad
03.2013 - 05.2014
  • Resolve issues related to operating system, apps, and network settings, often including updates, malware removal, and factory resets.
  • Install or assist with upgrades to mobile devices, including software updates, app installations, and hardware modifications.
  • Provided excellent customer service by addressing and resolving technical issues swiftly.
  • Assisted in inventory management, ensuring availability of necessary spare parts at all times.
  • Repaired and replaced broken-down parts to maintain performance.

Education

MBA - Business And Finance

Wsge
Warsaw Poland
06.2016 - 02.2018

Skills

  • Customer Service
  • Sales and purchase orders
  • Staff Training
  • Profit Maximization
  • Cost-reduction strategies
  • New business invoices
  • KPI Achievement

Custom

  • USMAN NAEEM, PAPA JOHN'S, Pjaylshamroad@gmail.com
  • DAVID CASSIDY, A PHONE SHOP LTD, Apsnorwich@outlook.com, 01603613807

Affiliations

  • cricket, gymnastic and exploring with technology e,g A.I

Languages

English
Intermediate (B1)

Timeline

Assistant manager as volunteer

A Phone Shop Ltd
11.2024 - 06.2025

Assistant manager

Papa John's Pizza PLUMSTEAD ROAD207,NR1 4AB
12.2022 - 07.2025

MBA - Business And Finance

Wsge
06.2016 - 02.2018

Team leader & main engineer

faizul communication
07.2015 - 04.2016

Service Technician

Al-madina MOBILE SHOP
03.2013 - 05.2014

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FARHAN UR RAHMAN Mohammed