Mohammed Ammad Ali Parvez
Bradford,England
Summary
Professional with expertise in inventory management and conflict resolution, delivering exceptional customer service through effective meal recommendations and streamlined billing processes. Proven ability in cash management and operational efficiency, with a focus on enhancing customer satisfaction and loyalty. Committed to continuous improvement and career growth in customer service roles.
Overview
1
1
year of professional experience
Work history
Shop assistant
Deli 29
Bradford, West Midlands
07.2025 - 01.2026
- Checked food quality before serving safeguarding diner's experiences.
- Coordinated with chefs on special dietary requirements ensuring customer satisfaction.
- Prioritised tasks during peak hours to ensure smooth operations.
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Ensured prompt bill generation and collection preventing delays.
- Managed table arrangement for maximising dining capacity during busy periods.
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
- Handled cash transactions accurately for seamless payment process.
Sales assistant
rdjnb
Birmingham, West midlands
01.2025 - 07.2025
- Increased sales by 10%
- Utilised excellent communication skills to provide detailed product information.
- Offered personalised shopping advice to enhance customer experiences.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Assisted customers with product selection for optimal satisfaction.
- Delivered exceptional after-sales service, encouraging repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Collaborated effectively with team members to meet sales targets.
- Built strong relationships with regular customers for repeat business.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Education
GCSEs - Mathematics, English literature, science, business studies and religious studies
Ninestiles, an Acadamy
Birmingham, United kingdom 09.2020 - 07.2025
Certificate of Higher Education - Level 3 Business Studies
Keighley College
Bradford, United Kingdom 09.2025 -
Skills
- Patient and calm demeanour
- Friendly attitude
- Inventory management
- Conflict resolution
- Meal suggestions
- Billing and invoicing
- Cash management
- Product expertise
Affiliations
- I enjoy playing sports such as basket ball, football and i also enjoy swimming.
Languages
English
Fluent
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Certificate of Higher Education - Level 3 Business Studies
Keighley College
09.2025 -
Shop assistant
Deli 29
07.2025 - 01.2026
Sales assistant
rdjnb
01.2025 - 07.2025
GCSEs - Mathematics, English literature, science, business studies and religious studies
Ninestiles, an Acadamy
09.2020 - 07.2025