Mohammed Ali Ahmed
Receptionist/admin
London
Summary
Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
25
25
years of post-secondary education
Work History
Administrator
Gist Limited
London
2022.08 - Current
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Generated reports to suggest corrective actions and process improvements.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Onboarded new temps by entering employee information into systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Retail Sales Associate
Argos
London
2021.10 - 2022.04
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers and helped with product questions, selections and purchases.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Receptionist
Travelodge (PART TIME)
London
2021.01 - 2021.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Receptionist/admin (PART TIME)
City Car Sales
London
2020.05 - 2020.11
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
GNVQ - Business Administration And Management
New City College Tower Hamlets
Poplar 2020.09 - 2021.06
GCSE - English
MUL - Private Institutions
Milend 2014.09 - 2019.06
GCSE - Maths
MUL - Private Institutions
Milend 2014.09 - 2019.06
GCSE’s - Physics
MUL - Private Institutions
Milend 2014.09 - 2019.06
GCSE’s - Biology
MUL - Private Institutions
Milend 2014.09 - 2019.06
GCSE’s - Chemistry
MUL - Private Institutions
Milend 2014.09 - 2019.06
Skills
Administrative support
MS Office software
Professional demeanor
Technical Support
Telephone skills
Time management
Bookkeeping
Organization skills
Documentation and reporting
Office administration
Mail handling
Sorting and labeling
Visitor access management
Document retrieval
Timeline
Administrator
Gist Limited
2022.08 - Current
Retail Sales Associate
Argos
2021.10 - 2022.04
Receptionist
Travelodge (PART TIME)
2021.01 - 2021.07
GNVQ - Business Administration And Management
New City College Tower Hamlets
2020.09 - 2021.06
Receptionist/admin (PART TIME)
City Car Sales
2020.05 - 2020.11
GCSE - English
MUL - Private Institutions
2014.09 - 2019.06
GCSE - Maths
MUL - Private Institutions
2014.09 - 2019.06
GCSE’s - Physics
MUL - Private Institutions
2014.09 - 2019.06
GCSE’s - Biology
MUL - Private Institutions
2014.09 - 2019.06
GCSE’s - Chemistry
MUL - Private Institutions
2014.09 - 2019.06