Mohammed Ali Ahmed
Receptionist/admin
London
Summary
Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
25
25
years of post-secondary education
Work History
Administrator
Gist Limited
London
08.2022 - Current
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Generated reports to suggest corrective actions and process improvements.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Onboarded new temps by entering employee information into systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Retail Sales Associate
Argos
London
10.2021 - 04.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers and helped with product questions, selections and purchases.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Receptionist
Travelodge (PART TIME)
London
01.2021 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Receptionist/admin (PART TIME)
City Car Sales
London
05.2020 - 11.2020
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
GNVQ - Business Administration And Management
New City College Tower Hamlets
Poplar 09.2020 - 06.2021
GCSE - English
MUL - Private Institutions
Milend 09.2014 - 06.2019
GCSE - Maths
MUL - Private Institutions
Milend 09.2014 - 06.2019
GCSE’s - Physics
MUL - Private Institutions
Milend 09.2014 - 06.2019
GCSE’s - Biology
MUL - Private Institutions
Milend 09.2014 - 06.2019
GCSE’s - Chemistry
MUL - Private Institutions
Milend 09.2014 - 06.2019
Skills
Administrative support
undefinedTimeline
Administrator
Gist Limited
08.2022 - Current
Retail Sales Associate
Argos
10.2021 - 04.2022
Receptionist
Travelodge (PART TIME)
01.2021 - 07.2021
GNVQ - Business Administration And Management
New City College Tower Hamlets
09.2020 - 06.2021
Receptionist/admin (PART TIME)
City Car Sales
05.2020 - 11.2020
GCSE - English
MUL - Private Institutions
09.2014 - 06.2019
GCSE - Maths
MUL - Private Institutions
09.2014 - 06.2019
GCSE’s - Physics
MUL - Private Institutions
09.2014 - 06.2019
GCSE’s - Biology
MUL - Private Institutions
09.2014 - 06.2019
GCSE’s - Chemistry
MUL - Private Institutions
09.2014 - 06.2019
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