Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Timeline
Generic

MOHAMMED ZUBAIR ANWAR

Walsall,West Midlands

Summary

Dependable and proactive individual with strong work ethic and keen sense of responsibility. Demonstrates excellent communication and problem-solving skills, coupled with solid understanding of time management and customer service. Committed to ensuring timely and accurate deliveries, dedicated to making a positive impact in the delivery driver role.

Overview

14
14
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Bus driver

Banga Buses
Wolverhampton, West Midlands
05.2025 - Current
  • Completed light bus maintenance, checking light systems, engine oil levels and water levels to minimise malfunctions.
  • Provided timetable information for onward customer travel.
  • Transported passengers and goods on assigned local routes.
  • Secured doors during transportation to maintain passenger safety.
  • Adhered to scheduled routes for timely drop-offs and pick-ups at assigned stops.
  • Supported passengers with mobility issues in boarding and alighting safely.
  • Monitored traffic closely to avoid accidents and incidents.
  • Obeyed highway code and road safety rules, providing safe, professional bus services.
  • Announced upcoming stops and potential route delays to passengers.
  • Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
  • Collected cash fares and completed daily paperwork accurately.
  • Offered flexible working patterns to meet peak business demands.
  • Covered weekend shifts to optimise service levels.
  • Interacted with customers pleasantly and professionally, delivering first-class care and service.
  • Followed company policies strictly, upholding professional standards at all times.

Bus driver / Coach driver

National Express West Midlands
Wolverhampton, West Midlands
01.2019 - 04.2025
  • Maintained punctuality for smooth running of timetable schedules.
  • Followed company policies strictly, upholding professional standards at all times.
  • Ensured passenger safety by adhering to all traffic regulations.
  • Managed difficult situations calmly, creating a peaceful environment onboard.
  • Coordinated with control centres for updated route information, keeping journeys efficient.
  • Reported any mechanical problems promptly for early resolution.
  • Checked validity of passenger tickets or passes to prevent fraud.
  • Provided excellent customer service to passengers, ensuring a comfortable journey.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Maintained professional appearance and excellent hygiene levels to uphold company reputation.
  • Interacted with customers pleasantly and professionally, delivering first-class care and service.
  • Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
  • Offered flexible working patterns to meet peak business demands.
  • Adhered to scheduled routes for timely drop-offs and pick-ups at assigned stops.
  • Helped passengers load and unload heavy luggage from overhead compartments.
  • Secured doors during transportation to maintain passenger safety.
  • Drove passenger vehicles of varying sizes safely and responsibly.
  • Obeyed highway code and road safety rules, providing safe, professional bus services.
  • Performed safety checks before and after shifts, completing daily checklists.

Delivery Driver

Asda
Walsall, West Midlands
01.2016 - 01.2019
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Maintained vehicle cleanliness for professional appearance.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Provided excellent customer service, enhancing company reputation.
  • Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
  • Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Carried heavy items to customers' desired location using best moving and handling practices.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.

Loader and unloader

DPD
Oldbury, West Midlands
04.2015 - 01.2016
  • Promoted a clean work environment, contributing to overall team productivity.
  • Unloaded deliveries upon arrival, facilitating efficient distribution within the warehouse.
  • Followed company guidelines whilst carrying out all tasks, promoting uniformity in procedures.
  • Handled fragile items with care during unloading and loading processes preventing damage.
  • Loaded trucks according to delivery schedules, aiding prompt dispatches.
  • Collaborated effectively with warehouse staff for smooth operations.
  • Used conveyor systems to move heavy items across internal spaces.
  • Adhered to health and safety regulations during all tasks, reducing workplace accidents.

Private hire taxi driver

Walsall Radio Cars
Walsall, West Midlands
03.2014 - 03.2015
  • Ensured passenger safety by adhering to all road regulations.
  • Provided punctual transportation services to satisfy customer needs.
  • Verified vehicle condition before each shift for optimum performance.
  • Assisted passengers with luggage to ensure satisfactory experience.
  • Delivered exceptional customer service for positive reviews.
  • Remained alert during long shifts, ensuring optimal driving standards.
  • Demonstrated knowledge of local routes for efficient journey times.
  • Maintained cleanliness of vehicle, enhancing passenger comfort.
  • Handled cash transactions accurately, promoting financial integrity.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Assessed passenger fees, collected monies and secured cash against theft.
  • Supported physically challenged customers to enter and disembark vehicle safely.

Car valeter / Managing Director

Midland Auto Centre
Walsall, West Midlands
02.2012 - 02.2014
  • Enhanced visual appeal of vehicles through top-quality polishing.
  • Ensured customer satisfaction with consistent quality workmanship.
  • Provided care instructions to clients post-service.
  • Maintained a clean, organised workspace for efficient operation.
  • Ensured safety standards whilst handling hazardous cleaning chemicals.
  • Utilised professional valeting equipment for optimal results.
  • Managed inventory of cleaning supplies to ensure availability.
  • Achieved customer satisfaction with meticulous attention to detail.
  • Used vacuum cleaners and shampooers on car upholstery and carpets.
  • Communicated with customers using excellent English language skills.
  • Operated machine polishing equipment with precision.
  • Managed budget allocation effectively leading to significant cost savings without impacting performance levels.
  • Negotiated favourable contracts with suppliers guaranteeing quality resources at competitive prices.
  • Implemented cost reduction measures, reduced overhead expenses.
  • Liaised with suppliers to ensure timely deliveries.
  • Facilitated staff training, resulting in better customer service.

Education

GCSEs - Maths & English

James Brindley High School
Stoke-on-Trent
09.1994 - 06.1999

NVQ Level 1 & 2 - Information Tech

Stoke-On-Trent College
Stoke-on-Trent
09.1999 - 08.2004

NVQ Level 1 & 2 - Motor Mechanics

Stoke-On-Trent College
Stoke-on-Trent
2004 - 2006

Skills

  • Customer service
  • Effective communication
  • Local route knowledge
  • Clean driving record
  • Traffic law expertise
  • Vehicle maintenance knowledge
  • Punctuality and reliability
  • Calm under pressure
  • Multi-Drop delivery experience
  • Professional appearance
  • Physically fit
  • Computer systems utilisation

Certification

  • Driving license (0 points)
  • Public service vehicle
  • 3.5 ton license

Languages

English
Native
Punjabi
Native

References

References available upon request.

Timeline

Bus driver

Banga Buses
05.2025 - Current

Bus driver / Coach driver

National Express West Midlands
01.2019 - 04.2025

Delivery Driver

Asda
01.2016 - 01.2019

Loader and unloader

DPD
04.2015 - 01.2016

Private hire taxi driver

Walsall Radio Cars
03.2014 - 03.2015

Car valeter / Managing Director

Midland Auto Centre
02.2012 - 02.2014

NVQ Level 1 & 2 - Information Tech

Stoke-On-Trent College
09.1999 - 08.2004

GCSEs - Maths & English

James Brindley High School
09.1994 - 06.1999

NVQ Level 1 & 2 - Motor Mechanics

Stoke-On-Trent College
2004 - 2006

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MOHAMMED ZUBAIR ANWAR