Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Mohammed Yusuf

Coventry,COV

Summary

Adaptable, hardworking, friendly person with experience as a store assistant. Having genuine enthusiasm for retail and customer services and a passion for computing, through obtained experience within roles in customer service industry. A quick learner who enjoys a challenge. Can work confidently using own initiative and loves being part of a team, where using motivation and a positive influence to provide group support to colleagues. With excellent interpersonal and active listening skills being used within all interactions and decision-making. Maintains a positive attitude towards others even under stressful situations and can adapt to suit the situation requirements. Willing to do any training needed to suit company requirements and very keen to utilize current knowledge and skills within a new role. Store Assistant possessing exceptional sales, organizational and customer service skills. Successful at working with peers, sales personnel and managers.

Overview

3
3
years of post-secondary education

Work History

Store Assistant

Clothing Store
1 2019 - 01.2023
  • Picking and packing items for numerous customers, Loading and unloading deliveries, Restocking shelves with new items and ensuring prices are correct, Removing incorrect labeling, Cash Handling responsibilities, Reporting any problems to store owner / manager, Following all policies and procedures as instructed, Maintaining safe work environment by keeping shop floor clean and tidy, Greeted all customers entering store and offered assistance with requirements, Collaborated with team members to ensure seamless operations during peak hours and special events which boosted sales by over 15% upon arrival. Attended courses related to fields in sales and customer service to enhance my knowledge and gain more skills to be used in a future job position.

Education

IGCSE - GCSE

Shauri Moyo School
01.2019 - 05.2021

Access To Computer Science - Computer Science

University College Birmingham
United Kingdom
05.2023 - 06.2024

Customer Service/Retail Course - Customer Service Management/ Retail

PET-XI (Found Ever)
United Kingdom
08.2024 - 08.2024

Skills

Multilingual - Fluent in Somali and English, Intermediate level of Swahili

Hobbies

Participating in activities like exercising, playing football, and reading not only improves my personal life but also boosts my skills for jobs in customer service, retail, or sales. Regular exercise builds discipline and resilience, which are crucial for handling customer interactions and solving problems effectively. Playing football enhances teamwork and communication since success depends on working well with others—skills that are vital for collaborating with colleagues and delivering great customer service. Additionally, reading expands my understanding of different perspectives and helps me empathize with various individuals, enabling me to connect better with customers and grasp their needs. Altogether, these activities demonstrate a commitment to personal development while equipping me with the essential interpersonal skills needed to excel in a customer-oriented role.

References

Available on Request

Timeline

Customer Service/Retail Course - Customer Service Management/ Retail

PET-XI (Found Ever)
08.2024 - 08.2024

Access To Computer Science - Computer Science

University College Birmingham
05.2023 - 06.2024

IGCSE - GCSE

Shauri Moyo School
01.2019 - 05.2021

Store Assistant

Clothing Store
1 2019 - 01.2023
Mohammed Yusuf