Adaptable, hardworking, friendly person with experience as a store assistant. Having genuine enthusiasm for retail and customer services and a passion for computing, through obtained experience within roles in customer service industry. A quick learner who enjoys a challenge. Can work confidently using own initiative and loves being part of a team, where using motivation and a positive influence to provide group support to colleagues. With excellent interpersonal and active listening skills being used within all interactions and decision-making. Maintains a positive attitude towards others even under stressful situations and can adapt to suit the situation requirements. Willing to do any training needed to suit company requirements and very keen to utilize current knowledge and skills within a new role. Store Assistant possessing exceptional sales, organizational and customer service skills. Successful at working with peers, sales personnel and managers.
Multilingual - Fluent in Somali and English, Intermediate level of Swahili
Participating in activities like exercising, playing football, and reading not only improves my personal life but also boosts my skills for jobs in customer service, retail, or sales. Regular exercise builds discipline and resilience, which are crucial for handling customer interactions and solving problems effectively. Playing football enhances teamwork and communication since success depends on working well with others—skills that are vital for collaborating with colleagues and delivering great customer service. Additionally, reading expands my understanding of different perspectives and helps me empathize with various individuals, enabling me to connect better with customers and grasp their needs. Altogether, these activities demonstrate a commitment to personal development while equipping me with the essential interpersonal skills needed to excel in a customer-oriented role.