
Adaptable, hardworking, friendly person with experience as a store assistant. Having genuine enthusiasm for retail and customer services and a passion for computing, through obtained experience within roles in customer service industry. A quick learner who enjoys a challenge. Can work confidently using own initiative and loves being part of a team, where using motivation and a positive influence to provide group support to colleagues. With excellent interpersonal and active listening skills being used within all interactions and decision-making. Maintains a positive attitude towards others even under stressful situations and can adapt to suit the situation requirements. Willing to do any training needed to suit company requirements and very keen to utilize current knowledge and skills within a new role. Store Assistant possessing exceptional sales, organizational and customer service skills. Successful at working with peers, sales personnel and managers.
Multilingual - Fluent in Somali and English, Intermediate level of Swahili
Customer Service Skills due to working within a customer facing retail industry role
Knowledge of IT packages, (Word, Excel, PowerPoint, and Access) - Intermediate
Adapt successful to changing situation & environments
Patience, calmness, and wiliness to learn & work under pressure
I bring a versatile skill set crucial for smooth store operations and excellent customer service My expertise ensures a clean, organized, and inviting retail space, enhancing the shopping experience I'm skilled in assisting customers, providing quick and friendly help, and efficiently solving problems to minimize disruptions I maintain an orderly store layout for easy navigation and better product placement
I work well in a team, fostering collaboration to reach shared goals I'm good at prioritizing tasks, managing multiple responsibilities, and meeting deadlines, which helps keep store operations running smoothly
Participating in activities like exercising, playing football, and reading not only improves my personal life but also boosts my skills for jobs in customer service, retail, or sales. Regular exercise builds discipline and resilience, which are crucial for handling customer interactions and solving problems effectively. Playing football enhances teamwork and communication since success depends on working well with others—skills that are vital for collaborating with colleagues and delivering great customer service. Additionally, reading expands my understanding of different perspectives and helps me empathize with various individuals, enabling me to connect better with customers and grasp their needs. Altogether, these activities demonstrate a commitment to personal development while equipping me with the essential interpersonal skills needed to excel in a customer-oriented role.