Mohammed Saifulla khan
Thornton Heath
Summary
IT professional with strong skills in PC hardware and software troubleshooting, Windows OS installation, and Python scripting. Committed to continuous learning and problem-solving to drive technological advancements. Seeking to leverage technical expertise in a professional tech support or software development role.
Overview
1
1
year of professional experience
18
18
years of post-secondary education
Work history
Informal Tech Support
Mohammed khan
London
2025.06 - 2026.06
- Provided informal tech support to individuals, focusing on diagnosing and resolving PC hardware and software issues.
- Assisted users in recovering access to banned or flagged gaming accounts by spoofing hardware IDs (HWID) and resetting configurations.
- Helped with installing and configuring Windows OS, drivers, and essential software.
- Supported friends and community members with system optimization, antivirus setup, and general troubleshooting.
- Gained hands-on experience with BIOS settings, registry edits, and hardware component replacement.
- Built basic tools such as a password generator, web scraper, and system resource monitor using Python.
- Supported friends and online community members in setting up Python development environments and debugging scripts.
- Familiar with IDEs like VS Code and PyCharm for development and debugging.
- Comfortable working with both Windows and Linux systems for scripting and troubleshooting.
- Continuously learning and improving in areas like data handling, error handling.
- Diagnosed performance issues and performed deep cleaning of temporary files, background processes, and startup apps for improved performance.
- Resolved internet connectivity problems, including DNS issues, network adapter resets, and router configurations.
- Repaired boot failures using recovery tools, safe mode troubleshooting, and bootloader repairs.
- Helped with printer, webcam, and peripheral driver installation and conflict resolution.
- Resolved audio and display issues by reinstalling device drivers and adjusting hardware settings.
- Performed BIOS updates and settings resets to fix system start up and hardware detection problems.
- Advised on thermal issues and applied thermal paste, improved airflow, and managed fan curves using system utilities.
- Backed up and restored user data during OS reinstallation or system recovery operations.
- Diagnosed and replaced failing hard drives using SMART tools and disk cloning utilities.
Education
GCSEs - GCSE
Oasis Academy Arena
London 2024.06 - 2025.07
GCSEs - GCSE
The Green School for boys
London 2023.07 - 2024.07
Cbse - Al Warqa, Dubai
Our own High School
Dubai 2021.07 - 2023.07
Cbse - Dubai (CBSE)
The kinder Garden School
Dubai 2011.07 - 2023.07
A-Levels - Computer science
ARCHBISHOP TENNYSONS
Croydon 2025.09 - 2027.07
Skills
- PC hardware and software troubleshooting
- Windows OS installation and configuration
- Python scripting and automation
- System optimization and performance tuning
- Network troubleshooting
- BIOS configuration and firmware updates
- Dual boot and disk partitioning
- Data backup and recovery
- Technical problem solving
- Communication and team collaboration
- Self-learning and adaptability
References
Available upon request.
Hobbies and Interests
Reading, Sports, Teaching, Programming, Building and customizing PCs, Gaming
Languages
4,B2
Languages
English
Career goals
- To build a career in the IT field where I can apply my skills in computer troubleshooting and Python programming. I aim to gain hands-on experience, continue learning, and grow into a professional role in tech support or software developmen
Affiliations
Football
Python
Table tennis
Snookers
Timeline
A-Levels - Computer science
ARCHBISHOP TENNYSONS
2025.09 - 2027.07
Informal Tech Support
Mohammed khan
2025.06 - 2026.06
GCSEs - GCSE
Oasis Academy Arena
2024.06 - 2025.07
GCSEs - GCSE
The Green School for boys
2023.07 - 2024.07
Cbse - Al Warqa, Dubai
Our own High School
2021.07 - 2023.07
Cbse - Dubai (CBSE)
The kinder Garden School
2011.07 - 2023.07