Mohammed Rehan Khan
Birmingham,United Kingdom
Summary
Dedicated professional specializing in customer service and safe work practices within gas fitting, boiler, and heating installations. Proven ability to ensure compliance with building regulations through meticulous attention to detail and effective problem-solving. Skilled in combustion analysis, pipefitting, and power flushing, with a strong commitment to punctuality and adaptability. Aims to enhance expertise in gas appliance repair while upholding high service delivery standards.
Overview
7
7
years of professional experience
2033
2033
years of post-secondary education
Work history
Apprentice Gas Engineer/Plumber
Eco Blue Gas Heating
Dudley, West Midlands
2025.08 - 2026.01
- Enhanced customer satisfaction through timely and effective service delivery.
- Identified leaks to ensure safety of residential properties.
- Clarified necessary repairs or potential upgrades with clients.
- Detected leaks, ensuring the safety of homes.
- Completed detailed reports after each job documenting important information.
- Tested systems for optimal performance after installation or repair.
- Communicated clearly with clients about necessary repairs or potential upgrades.
- Assisted senior engineers, gaining vital on-the-job training.
- Installed gas appliances to increase home efficiency.
- Performed emergency repairs, providing peace of mind for customers.
- Organised tools and equipment properly, maintaining an orderly workspace.
- Completed gas safety paperwork in line with Gas Safe and company procedures.
- Worked with minimum disruption to service users, cleaning and tidying up premises after work.
- Maintained high level of safety by adhering to company and industry standards.
Machine Operator
Jaguar Land Rover
Wolverhampton, West Midlands
2023.07 - 2025.08
- Oversaw functionality of all machinery within the department to enhance productivity.
- Managed hand gauging process for one in every 200 engine blocks, ensuring accuracy in engine hole cutting.
- Coordinated tool replacement efforts to maintain operational efficiency for the team.
- Implemented safety measures for reduced workplace accidents.
- Troubleshot mechanical issues, minimising downtime.
- Adjusted machine settings to optimise performance.
- Collaborated with team members to meet production deadlines.
Business Administrator
Adecco
Birmingham
2020.01 - 2023.07
- I processed large batches of timesheets with great care ensuring I made no mistakes.
- I crosschecked processed timesheets to make sure there was no errors.
- I was in charge of running the ‘DX’ daily which was a batch that was sent to umbrella companies to pay candidates.
- Ensuring timesheets are processed on time to guarantee payments are made in a timely manner.
- I was dealing with any enquires and errors to do with payments.
- I was responsible of indexing invoices, coding invoices, identifying mistakes in rejected invoices and to ensure I solved issues thoroughly.
- I processed Statutory Sick Pay, allocated cases to colleagues to ensure SLA time was met. I also added and updated bank details for candidates using a software called “AS400”.
Traineeship
Adecco
2019.10 - 2019.12
- During my traineeship at Adecco I gained knowledge and experience in different financial operations departments such as Accounts Payable and Payroll, Credit Control, Processing, Cash Allocation, Support Services and Contact Centre by shadowing colleagues as well as hands on experience.
Work experience
Bays Accountants LTD
2018.11 - 2018.11
- While doing my work experience at Bays Accountants LTD I did general admin work, answered calls, introduced new clients and filing away documents appropriately.
- I learnt the importance of confidentiality and filing away stuff in the correct places to avoid breach of policies.
- I have assisted customers over the phone and face to face and ensured to resolve their problems in the most effective way.
Education
Hamstead Hall Academy
2014.09 - 2019.07
Protocol Consultancy Services
2019.08 - 2020.12
NVQ Business Admin -
Protocol Consultancy Services
ACS
LCL Awards
BirminghamSkills
- Punctuality
- Attention to detail
- Quick learning
- Problem solving
- Adaptability
- Heat loss calculation
- Gas fitting
- Customer service focus
- Safe work practices
- Building regulations knowledge
- Gas appliance repair
- Combustion analysis
- Pipefitting
- Boiler installation and servicing
- Power flushing
References
Available upon request.
Timeline
Apprentice Gas Engineer/Plumber
Eco Blue Gas Heating
2025.08 - 2026.01
Machine Operator
Jaguar Land Rover
2023.07 - 2025.08
Business Administrator
Adecco
2020.01 - 2023.07
Traineeship
Adecco
2019.10 - 2019.12
Protocol Consultancy Services
2019.08 - 2020.12
Work experience
Bays Accountants LTD
2018.11 - 2018.11
Hamstead Hall Academy
2014.09 - 2019.07
NVQ Business Admin -
Protocol Consultancy Services
ACS
LCL Awards