Mohammed Rahman
Cybersecurity Undergraduate
20 Este Road
Summary
I’m a motivated second-year BSc (Hons) Cybersecurity student with a solid foundation in networking, programming, and information security. I’m currently looking for a 12-month placement where I can put my academic knowledge into practice and develop real industry experience. Outside of university, I’ve completed a TryHackMe cybersecurity course and I’m working through the Google Cybersecurity programme, showing my commitment to building practical skills. Through my part-time work, I’ve gained strong customer service, teamwork, and organisational skills, and I pride myself on being reliable, adaptable, and eager to learn.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Customer Service & Catering Assistant
Jumpin Jackets
Birmingham, United Kingdom
01.2025 - Current
- Served 50+ customers per shift with a friendly and approachable attitude, handling orders and payments efficiently at the till.
- Prepared and restocked food items, ensuring freshness and quick turnaround during busy lunchtime rushes of 40–50 customers an hour.
- Managed stock levels and deliveries, keeping products organised and accessible to support smooth daily operations.
- Trusted with opening and closing duties, including cashing up, cleaning, and setting up equipment for the next day.
- Worked flexibly across all areas — customer service, cleaning, food prep — to support a team of 5 and cover shifts independently when required.
- Maintained composure during peak times, helping the shop run smoothly under pressure and contributing to a welcoming atmosphere for customers. Served customers with a friendly and approachable attitude, handling orders and payments efficiently at the till.
- Prepared and restocked food items, ensuring freshness, quality, and quick service during busy periods.
- Managed stock levels and deliveries, keeping products organised and accessible for smooth day-to-day running.
- Took responsibility for opening and closing duties, maintaining a clean, safe, and welcoming environment.
- Supported the team by working flexibly across different tasks, from customer service to cleaning and prep.
- Stayed calm and organised under pressure, helping to keep operations running smoothly even at peak times.
Education
Bachelor of Applied Science - Cyber Security
Aston University
Birmingham, United Kingdom09-2028
Skills
- Customer Service – delivered friendly and efficient service, building positive relationships with regular customers
- Cash Handling & Till Operation – managed transactions accurately and confidently in a busy food service environment
- Food Preparation & Safety – prepared and served hot food while following hygiene and safety standards
- Teamwork – supported colleagues across different tasks to keep operations running smoothly during peak times
- Organisation & Time Management – balanced multiple responsibilities such as stock, cleaning, and service while meeting customer demand
- Responsibility & Reliability – trusted with opening/closing duties and ensuring the store was ready for business each day
Additional Information
- Cybersecurity Learning: Actively develop practical skills through platforms such as TryHackMe and the Google Cybersecurity Professional Certificate, with hands-on labs in networking, threat analysis, and system security.
- Technical Interest: Enjoy exploring new technologies and building problem-solving skills through coding challenges, online labs, and personal study.
- Languages: Fluent in English, with the ability to communicate clearly and effectively in both academic and customer-facing settings.
- Hobbies & Interests: Keen interest in technology, gaming, and travelling, supporting analytical thinking, adaptability, and a willingness to explore new challenges.
Timeline
Customer Service & Catering Assistant
Jumpin Jackets
01.2025 - Current
Bachelor of Applied Science - Cyber Security
Aston University