
Business graduate with Level 3 certification from Milton Keynes College, currently pursuing university education while gaining diverse part-time work experience. Proven commitment to delivering high-quality results and engaging effectively with various groups to enhance skills. Retail sales associate with strong customer service and communication abilities, fostering positive client interactions. Demonstrates proficiency in managing transactions and maintaining inventory accuracy, contributing to enhanced store performance and exceptional shopping experiences.
i Provide premium one-to-one fitting guidance from consultation to purchase.
Measured customers for suits, shirts, and formalwear to match fit styles.
Targeted store KPIs by building outfits and cross-selling complementary items.
Maintained confidence through tailoring fabric, fit, and formalwear product knowledge.
Contributed to retail metrics including average transaction value and units per transaction.
Processed transactions accurately while maintaining a professional fitting room experience.
Managed product listings on Amazon, Etsy and eBay day to day.
Promoted awareness of ADHD, autism and chronic illnesses through outreach materials.
Created social media content for awareness bracelets during a modelling shoot.
Serve customers with friendly care while confirming support needs are met.
Take ownership of stock control by overseeing unpacking and packing routines.
Coordinate online order handling to keep fulfilment aligned with customer requests.
Communication skills
Online retail management
Team leadership
Rapid learning
Customer service excellence
Marketing strategies
Market analysis
Microsoft Office 365 proficiency
Problem solving
Reporting and analytics
sales expertise
Retail software use
Cash handling
Stock management
Visual merchandising
Persuasive selling
Conflict de-escalation
Sales strategy implementation
EXTRA CURRICULAR
I created my own skincare brand business idea called “Vital Skin” at Milton Keynes College.
- I created and presented an original skincare brand focused on eco-friendly products.
- Aimed at battling acne using sustainable ingredients and ethical packaging
- Pitched the business idea to local business owners
- Demonstrated entrepreneurship, presentation skills, and marketing awareness
- Won the business idea competition at 1Stplace.