Mohammed Mughira Fahed
London,England
Summary
Economics graduate with expertise in community building, event planning and management, and fundraising strategy. Demonstrated proficiency in social media engagement, financial planning and advisory, and sales process management. Adept at technical support and troubleshooting, lead generation and networking, with a strong awareness of regulatory compliance. Proven ability to forge strategic partnerships, recruit and train staff, and execute digital marketing campaigns. Skilled in insurance product knowledge, customer relationship management, client needs analysis, product demonstration and presentation. Experienced in market research and trends analysis as well as capital fundraising. Committed to leveraging these skills to drive organisational success and foster growth.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Founder & Owner
X Dynasty
London
06.2020 - 03.2025
- Company Overview: X Dynasty is a dynamic 18+ Asian community with a global reach, currently boasting over 8,500 members
- Born from a passion for building a strong community, we host a variety of gaming events and fundraisers
- Website: [not provided]
- Cultivated a global community of 8,000 members, fostering a sense of belonging and engagement across diverse geographies
- Achieved complete self-sustainability of the community, ensuring long-term growth and stability
- Recruited, organized, and trained staff, enhancing team capabilities and ensuring efficient operations
- Orchestrated virtual events and meet-ups, creating valuable networking and learning opportunities for members
- Initiated and participated in fundraising activities, demonstrating commitment to community goals and financial health
- Played an active role in marketing and sales efforts, contributing to the online community's visibility and financial success
- Explored and applied growth strategies, significantly expanding the community's reach and impact
- Forged partnerships with other communities and content creators, amplifying reach and fostering collaborative success
- Produced engaging social media content, including podcasts, to maintain high levels of engagement and attract new members
- Enhanced communication and leadership skills, key to navigating complex community dynamics and leading with vision
- Monitored social media platforms for any potential issues or crises.
- Maintained website content to improve user experience.
- Advocated for the needs of the community in management meetings.
- Moderated online discussions, ensured respectful and constructive conversation.
Protection Advisor
Kalon Financial
London
03.2024 - 08.2024
- Company Overview: Kalon Financial is an insurance company that focuses on providing personalized insurance solutions to meet the diverse needs of individuals and businesses
- Meet with clients to understand their financial goals, needs, and concerns
- Conduct thorough assessments of clients' current insurance coverage and financial situations
- Educate clients about various insurance products and their benefits
- Explain complex financial concepts in a clear and understandable manner
- Analyze client information to recommend customized insurance solutions that fit their needs
- Help clients understand the importance of protection products, such as life and health insurance
- Establish and maintain strong relationships with clients to foster trust and ongoing engagement
- Follow up with clients to ensure their needs are met and to provide ongoing support
- Assist clients in the application process for insurance products
- Provide excellent customer service and address any questions or concerns throughout the policy lifecycle
- Stay informed about industry trends, new products, and regulatory changes
- Reviewed client portfolios to identify potential risks.
- Implemented updated compliance procedures to ensure adherence to regulatory standards.
- Continuously improve knowledge to offer the best advice and solutions to clients
- Work with other team members and departments within Kalon Financial to ensure a seamless client experience
Field Sales Technician
Dojo Tech (Paymentsense)
London
04.2023 - 09.2023
- Company Overview: Dojo Tech works in the market of payment solutions
- Consultation: Meet with clients to understand their needs and challenges regarding technology solutions
- Provide live demonstrations of products and services to showcase their benefits and functionalities
- Oversee the installation of technology solutions at client sites, ensuring proper setup and functionality
- Address any technical issues that arise during or after installation, providing solutions and support
- Identify potential clients and generate leads through networking and outreach efforts
- Prepare and deliver compelling sales presentations that highlight the value of Dojo Tech's products
- Maintain relationships with existing clients, providing ongoing support and identifying opportunities for upselling or cross-selling
- Gather client feedback on products and services to inform future improvements
- Work closely with the sales and technical teams to align on client needs and project specifications
- Assist in training clients and staff on new technologies and products
- Stay updated on industry trends, competitor offerings, and new technologies to better serve clients
- Maintain a deep understanding of Dojo Tech's product offerings to provide accurate information and recommendations
- Keep accurate records of client interactions, sales activities, and technical support provided
- Provide regular updates to management on sales progress, client feedback, and market insights
Education
BSc - Economics with Economic Management
University of Portsmouth
Portsmouth 08.2018 - 08.2021
Skills
- Community Building
- Event Planning & Management
- Fundraising Strategy
- Social Media Engagement
- Financial Planning & Advisory
- Sales Process Management
- Technical Support & Troubleshooting
- Lead Generation & Networking
- Regulatory Compliance Awareness
- Strategic Partnerships
- Staff Recruitment & Training
- Digital Marketing
- Insurance Product Knowledge
- Customer Relationship Management
- Client Needs Analysis
- Product Demonstration & Presentation
- Market Research & Trends Analysis
- Capital fundraising
- Blogging capabilities
- Knowledge of regulatory standards
- Brand awareness development
- Web analytics interpretation
- Online surveys conduction
- Graphic design basics
- Focus group implementation
Timeline
Protection Advisor
Kalon Financial
03.2024 - 08.2024
Field Sales Technician
Dojo Tech (Paymentsense)
04.2023 - 09.2023
Founder & Owner
X Dynasty
06.2020 - 03.2025
BSc - Economics with Economic Management
University of Portsmouth
08.2018 - 08.2021
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