Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Mohammed Muflahi

Halesowen,Dudley

Summary

A resourceful, hard- working and dedicated individual with outstanding organisation skills and the ability to work as part of a team. Good at grasping new ideas and concepts and always keen to develop new skills and expertise. Also a reliable leader when called upon using my own initiative to solve problems.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Administrative assistant

Black Country Homes
Oldbury, Sandwell
09.2023 - Current

Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organisation and communication.

Also ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner.

Customer service assistant

Birmingham Auto Gas
Cradley Heath, Sandwell
04.2021 - 07.2023
  • Adhered strictly to policies and procedures for continued company compliance.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.

Education

GCSEs -

Windsor High School and Sixth Form
Halesowen
09.2014 - 06.2019

A-Levels -

Windsor High School and Sixth Form
Halesowen
09.2020 - 06.2021

Skills

Answering incoming calls and emails

  • Excellent communication skills, both written and verbal
  • Excellent time management
  • Team work
  • Decision making
  • Till counting
  • Cash Handling

Languages

English
Fluent
Arabic
Fluent

Timeline

Administrative assistant

Black Country Homes
09.2023 - Current

Customer service assistant

Birmingham Auto Gas
04.2021 - 07.2023

A-Levels -

Windsor High School and Sixth Form
09.2020 - 06.2021

GCSEs -

Windsor High School and Sixth Form
09.2014 - 06.2019
Mohammed Muflahi