Summary
Overview
Work history
Education
Skills
Volunteering & Extracurricular Achievements
Timeline
Generic

MOHAMMED MAHFUZ ISLAM

Luton

Summary

A dedicated professional with expertise in fashion retail, demonstrating exceptional time management and outstanding customer service skills. Proficient in physical stock counts, face-to-face selling, and cash handling, ensuring seamless operations and customer satisfaction. A confident communicator adept at sales and team working, committed to driving sales success and enhancing the retail experience.

Overview

3
3
years of professional experience

Work history

Teaching assistant

Denbigh High School
Luton
07.2022 - 08.2025
  • Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
  • Maintained up-to-date records of pupil progress, tracking individual development effectively.
  • Improved student engagement by utilising interactive learning techniques.
  • Participated in teacher-parent conferences regarding students' progress or problems.
  • Streamlined communication channels, enhanced internal information flow.
  • Fostered a positive working environment with strong leadership skills.

Sales Assistant

Primark
Guildford, Surrey
08.2023 - 03.2024
  • Delivered excellent customer service on the shop floor and at the tills, assisting customers with purchases, product queries, and returns in a fast-paced retail environment.
  • Operated tills efficiently, handling transactions, processing payments, and ensuring accurate cash management.
  • Maintained a neat, organized shop floor by regularly folding clothes, restocking merchandise, and ensuring product displays were tidy and visually appealing.
  • Supported team members in achieving daily sales targets and store KPIs, contributing to an efficient and customer-focused shopping experience.
  • Maintained clean and organised store environment, ensuring optimal shopping conditions.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Education

BSc - Mechanical Engineering

University of Surrey
Guildford
06.2024 -

A-Levels & GCSEs -

Berkhamsted Sixth
09.2021 - 06.2023

Skills

  • Fashion retail
  • Time management
  • Physical stock counts
  • Face-to-face selling
  • Cash handling
  • Outstanding customer service
  • Confident communicator
  • Over the phone sales
  • Team Working

Volunteering & Extracurricular Achievements

  • Engineering Careers Webinar – Attended Jaguar Land Rover industry insight session via SpringPod (Certificate ID: r2nyh4t05s).
  • Academic Ambassador, Faculty of Science (Berkhamsted Sixth) – Organised competitions for younger students (experiments) and older students (essay writing).
  • Duke of Edinburgh Bronze Award – Denbigh High School.
  • Learning Leader, Computer Science (Denbigh High School) – Supported Computer Science department, ran coding club, and promoted extracurricular tech activities.
  • Matrix Challenge Prize 2020 – Regional cyber security and programming competition (ERSOU).
  • Senior Mathematics Challenge (UKMT) – Achieved Bronze and Silver awards.
  • ThriftMate App Developer – Designed and built a Python tkinter discount-finding application, fully documented and evaluated.

Timeline

BSc - Mechanical Engineering

University of Surrey
06.2024 -

Sales Assistant

Primark
08.2023 - 03.2024

Teaching assistant

Denbigh High School
07.2022 - 08.2025

A-Levels & GCSEs -

Berkhamsted Sixth
09.2021 - 06.2023

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MOHAMMED MAHFUZ ISLAM