MOHAMMED KALIM UDDIN

• Delivered high-quality, person-centred care to patients detained under the Mental Health Act 1983 within a medium secure forensic setting.
• Supported individuals with complex mental health needs, including schizophrenia, personality disorders, trauma-related conditions, and co-morbid substance misuse.
• Worked as part of a multidisciplinary team to implement care plans, risk management strategies, and recovery-focused interventions.
• Carried out and documented observations (including enhanced observations), monitoring mental state, behaviour, and risk, and promptly escalating concerns to qualified staff.
• Used de-escalation techniques and trauma-informed approaches to manage aggression, self-harm risk, and challenging behaviours while maintaining safety and security procedures.
• Facilitated therapeutic and structured activities to promote social inclusion, emotional regulation, and independent living skills.
• Supported service users with activities of daily living, physical health monitoring, escorted leave, and preparation for community reintegration.
• Maintained accurate, timely electronic records in line with NHS standards, confidentiality, and safeguarding policies.
• Participated in clinical supervision, reflective practice, and mandatory training including PMVA/restraint techniques and safeguarding.

Provided front-line security at licensed venues, ensuring a safe and professional environment for guests and staff. Took responsibility for assessing individuals before entry, making confident decisions regarding admission based on licensing laws, venue policy, and safety considerations.

Maintained strong awareness of surroundings by actively observing customer behaviour throughout shifts and identifying early signs of disorder, intoxication, or potential conflict. Used clear communication and interpersonal skills to resolve issues quickly and professionally, reducing the need for physical intervention wherever possible.

Supported venue management by enforcing capacity limits, managing crowd flow during busy periods, and coordinating with team members via radio communication to respond efficiently to incidents. Conducted safety checks around the premises, including monitoring fire exits, smoking areas, and perimeter security.

Handled challenging situations with confidence and composure, ensuring incidents were dealt with lawfully and proportionately. Completed written reports when required and cooperated fully with local authorities when necessary.

Consistently maintained a professional appearance and approachable attitude, balancing firm security enforcement with high standards of customer service.

Worked as a professional Door Supervisor responsible for maintaining a safe and secure environment across licensed venues and events. Duties included controlling entry and exit points, conducting thorough ID checks in line with licensing laws, and ensuring only authorised individuals gained access to the premises. Monitored customer behaviour to identify potential risks, intervening early to prevent incidents and de-escalating conflicts using effective communication and conflict management techniques.

Carried out regular patrols of the venue to ensure compliance with health and safety regulations and venue policies. Responded promptly to incidents, including disorderly conduct, intoxication, and emergency situations, following company procedures at all times. Completed detailed incident reports and communicated effectively with venue management, local authorities, and emergency services when required.

Maintained a professional and approachable presence while enforcing rules firmly and fairly, contributing to a safe, controlled, and welcoming atmosphere for customers and staff.